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        Western New York's premiere Home Services Company!

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        General Info
        Zenner & Ritter is Western New York's premiere Home Services Company. From Heating and Cooling, to Automatic Standby Generators, to Water Heaters and Plumbing Services, there is simply no better choice than Zenner & Ritter. Indeed, for over 80 years, Zenner & Ritter's has provided: Western New York Homes and Businesses with an unbeatable combination of Affordable Prices, Quality Work, and Reliable Service. With our Best Price Guarantee, Zenner & Ritter Customers always receive a great price and never need to haggle! Serving Buffalo and all of Western New York since 1930, Zenner & Ritter is a family owned Home Services company that emphasizes quality installations and reliable service. Clients receive dependable and personal service coupled with unmatched expertise.
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        BBB Rating
        A+
        BBB Rating and Accreditation information may be delayed up to a week.
        BBB Accredited businesses follow the BBB Standards for Trust and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

        BBB Rating and Accreditation information may be delayed up to a week.
        Extra Phones

        Fax: (716) 834-8210

        Services/Products
        Heating & Cooling Service 24/7 Plumbing Services 24/7 Furnaces Air Conditioners Boilers Generators Water Heaters Solar Systems Geothermal Systems Plumbing Contractors Residential Duct Cleaning Sales
        Brands
        Aprilaire Indoor Air Quality Products, Bradford White Water Heaters, Briggs & Stratton Generators, Bryant Furnaces and Air Conditioners and Boilers, Buderus Boilers, Dunkirk Boilers, Energy Star (NYSERDA and BPI), GE Generators, Generac (Guardian) Generators, Heil Furnaces and Air Conditioners, Honeywell Indoor Air Quality Products, Lennox Furnaces and Air Conditioners, Peerless Boilers, Rheem Furnaces and Air Conditioners, Rinnai Tankless Water Heaters and Space Heaters
        Payment method
        master card, check, financing available, all major credit cards, debit
        Location
        3404 Bailey Ave Buffalo 14215. Nearest cross-street is Highgate. On the corner with Wilson Farms. Just south of UB-South Campus.
        Neighborhoods
        LaSalle, North East
        Associations
        BPI Certified Contractor!
        AKA

        Zenner & Ritter Heating & Cooling

        Zenner & Ritter Home Services

        Zenner & Ritter Inc

        Zenner & Ritter Plumbing

        Other Link

        http://www.zennerandritterheatingandcooling.com

        Categories
        Duct Cleaning, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Heating Equipment & Systems, Heating Equipment & Systems-Wholesale, Radiators-Heating Sales, Service & Supplies
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        Reviews

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        TC
        Tracy C.

        04/18/2017

        Overall

        The customer service is terrible! The woman on the phone is so rude that we decided to switch to another plumber after she called us. Her attitude is totally unacceptable....horrible....

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        SS
        Sam S.

        03/25/2015

        Overall
        They don't even deserve 1 star...

        Their technician did not call the owner of the property despite giving them specific instructions to contact before he came in. I called the owner and asked him if he could let me know what work was done. Mr Brian Ritter (Owner) came in personally today and explained to me what work was done on the unit. I gave them 5 stars as Mr Ritter had the courtesy to come in to explain and has good business ethics.

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        DG
        D G.

        08/21/2014

        Overall

        I called this morning to set up an appointment for a furnace tune up. The woman told me there would be someone in the area that afternoon and they would be there between 12 and 5. A five hour window is pretty unreasonable, but I agreed. At 4:45, still not hearing anything, I called and was told I was "the next call". 5:20 rolled around and I called back. They were closed! The number sent me through to a call service and I told them that I had had enough and to cancel my service call. Ten minutes later a man called back and said that I was informed that I was "the next call" and wondered why I cancelled. He also said he could not yet reach his worker because he was in a basement (so obviously not yet finished with the previous customer even at 5:30!). I would love to rate their service, but I waited over 5 hours and they never showed up. Stay away from this horrible company. Go anywhere but here.

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        Details

        Phone: (716) 833-2463

        Address: 3404 Bailey Ave, Buffalo, NY 14215

        Website: http://www.zennerandritterheatingandcooling.com

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