Reviews
06/29/2011
Manager looks like he rolled out of bed and has no clue what is going on in his establishment. The wait staff is very unattentive and forget about even trying to find them once you put your order in til the time they give you your food from that point on as well. The food and drinks are over priced and they will even charge you .50cents for a piece of bread to keep your kid calm til they bring out your food 45mins later and that's on a slow day on a busy day you looking at 45-60MINS. (oh and mind you I always go with 5+ people so are bill is anywhere for $75/130+ not including
a tip in which the service has never been good and I have been here a lot. But I am more PO'ed about the .50 cents for a piece of bread are you Kidding me talk about smack in the face) Are bill was $71.61
for 4 kids meals, 2kids character head cups and a veggie burger oh ya with fries for an extra cost of $1.29 mind you the sandwich is $11.99 the cups are $8.00 each oh yes and let you know they will charge you .99cents to refill the cup every time. I will NEVER go back here again I understand business is businessman I for one understands business very well but this is just outrageous I didn't care about the cups OK but to charge .99 every refill when the cup is $8.00 and to charge me .50cents for a piece of bread to keep a child happy since this place is so kid dumb you would think they would provide these kids with some kind of bread,popcorn/something to keep them calm til their food comes out 45mins later. And yes every time I have went here this is how long it takes to get a kids meal;. Only reason I go is for the kids other than that I would never go to this place. I will NEVER go back to this place.
To anyone who works as a wait staff here or anywhere for that matter
use some common sense Don't charge .50cents for a piece of bread or something that is not really going to effect the lost cost to the restaurant and a good tip for yourself
Highly over rated and over priced: from the moment you walk into this establishment they are already starting to nickle and dime people with a huge open store front gift shop ( I will say it is a cute gift shop). and with all this nickle and dimming people and they can't even provide something for children to munch on while waiting 45min patiently for their food I mean come on. Yes it is only .50 cents that is not my point in business its principle.
Details
Phone: (781) 272-7555
Address: 75 Middlesex Tpke, Burlington, MA 01803
Website: http://www.rainforestcafe.com
More Info
- Price Range
- $$
- Neighborhood
- Woods Corner
- Other Link
- Categories
- Other Information
Cuisines: American, Hot Dogs, Burgers
Alcohol: Beer
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