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BBB Rating
A+
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Homeagain
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master card, visa
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Reviews

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dot.kirby.3

04/28/2014

Overall

Beware... the two vets may have graduated, but they had no clue how to handle my dog. They had no clue how to handle me, and I was calm. I trusted them with my family member and they let me down and my dog is dead. Every time I called, I never got to talk with the vet, just the male nurse Chris. These people didn't know how to calm a dog that was having separation anxiety, so they chose to use a paralyzing drug and kept her in that state, when all they had to do was call me and I would have come back to calm her.. My dog walked in that place, but they "ACED" her and she was carried out on a stretcher. I was given a discharge paper, with information about wound care, body temp nothing to help her, just told me to keep her "ACED".. Celie ended up with Gangrene, and it spread so fast there was no saving her. they did not give me the correct antibiotics, the only instruction was to follow up to remove drains in four days. I brought her home on Saturday night, Sunday my vet came to my home, told me to take her off the "ACE". Tuesday morning my vet came again, Celie's Gangrene was now visible , it was so far advanced, there was nothing that could be done... I had to let her go Tuesday afternoon, this after AAEH got their $2500. If these two young vets had known how to do their jobs my Celie would still be alive. My dog walked in there, she should have walked out, even if it was on three legs..My vet was shocked that they released her in that condition I will never forgive then, I will never use this place again.. so be warned..

BH
Brenda H.

11/15/2013

Overall

Be sure to check to see that if you are paying for hospitalization that there is actually an attendant on site at all times. Ask for estimate of charges before electing treatment. Beware of inflated charges.

Overall

They were professional and compassionate during our crisis with our family dog. Could not have asked them to do any more and to have that kind of help on a Sunday is wonderful. Thanks to all at AAEH

kelpie

04/29/2008

Overall
satisfied

I recently visited this clinic for the first time. While not perfect, and I was a bit shell shocked by the prices, I was pleased with the staff and how informative and caring they were.

They checked in often while we were waiting on test results to keep us abreast of the situation, and that means alot. My experience being left waiting in rooms at other vets' for hours with no word had a tendency to leave me worried, so being kept up to date was a refreshing change.

claimed iconBusiness Response09/10/2008

Thank you for your response, it is very nice to hear something good for a change. I am sorry for our increased prices, however, it is very hard to find staff that whats to work at night, as well as doctors. I wish it were different.

This listing has been claimed by a business representative.

Details

Phone: (336) 228-7226

Address: 2643 Ramada Rd, Burlington, NC 27215

Website: http://www.realpagessites.com

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