ZKarlo inc

My daughter purchased a Jawbone for me last December as gift for me from ebay seller zKarlo.com in Burnsville, Mn.



It worked for a couple of weeks but then quit working right. I returned in Jan for a replacement. It did not work as well as the first one so I packaged it up and finally returned it in late Feb or Mar asking for a full refund.



The first contact for a replacement was very prompt and courteous. Although it was totally via email.



However, I have made numerous complaints directly to zKarlo with absolutely NO response since returning the second one.



I may very well spend more than the $85.oo lost just to get them to tell me they refuse to do anything.



I don't have any beef with ebay except that at this point I haven't figured out how to complain back thru their site.

HP wanted nearly $160 for a pair of hinges, got mine for only $9 on this site. Saved me from buying a whole new computer.

I bought a Tom Tom “One XL HD” from ZKarlo Inc through E-Bay this was a refurbished unit. Upon receiving it it had the previous owners information on it. It was missing the security card and no manuals or setup disk. It also had All serial numbers ground off. I tried to get manuals and disk from TomTom and was told that the model I bought was for the Europe market and would not run the accessories like up to date traffic and such. I let the seller know and was told grinding off the serial numbers is part of refurbishing. I asked for the US model “XL350T” and was ignored. It really looks to me that is a stolen unit or was defaced to hide the fact it European unit. I would be very careful when doing business with ZKarlo Inc I sent the unit back hope I get my refund.

Jack Falk

Milwaukee, WI