Ambassador Brattle Cab

I had never used these guys before so I was impressed with them. The car was spacious and clean and the trunk could accommodate all my bags. In short the service was stress-free and the driver was professional.

This place SUCKS!!!!!. Very Rude. They discriminated against me and didn't want to pick up my friend!!!!!! I will report this company for discrimination. Dispatch person hung up on me !!!!!!!
STAY AWAY from this place !!!!!!!!!!!

Cab driver double swiped my card, charging me $70 for a ride to the airport. This company deserves to go out of business, use Lyft or Uber instead.

Terrbile customer service. Always rude when I call them.

Just got out of an Ambassador Brattle cab at 4:30 am at Logan Airport. The driver rode from Cambridge to the airport with both the driver side windows down which I thought was strange but the air wasn't too cool so I didn't say anything. When I got out of the cab I suddenly realized my pants were entirely wet from where I had been sitting in the cab which explains why there was a seat cover over the back seat of the cab which was obviously wet and he was driving with the windows down to dry out. Now I am sitting here with wet pants. I called and made a complaint for whatever that is worth.

They are very rude and nosy. They also totally ripped me off. They first check which route you want to take to check your knowledge of the area. I've taken cabs before for the same distance and they charged me 1.5x more! I was too tired to answer his question so I told him to take the cheapest route and still ended up being ripped off!

They are always on time and very friendly. They do not annoy with loud music and a lot of excess talking

I live in Cambridge and whenever I need a taxi service I don’t hesitate to call Ambassadors because they are quick and never tell me there is no taxi in my area. They make sure they send one to me! Thank you for the great service.

Their prices are really good for the area! I can usually save a few dollars and they get that in the tip! That saves me from tipping another cab company! Thank you for saving me money in these tough times!

I have been using Ambassador for the past few years, because they are simply the best. It’s usually pretty easy to get a cab and they have a good track record with me of arriving on time. Love their new hybrid cars!