Here at cobra, we take our work seriously and are committed to providing your with the best service possible to meet your highest expectations at an affordable price. We are always looking for ways to improve. In 2004 we implemented a proprietary program to analyze and track our daily service performance so we can identify areas for improvement. For customers with accounts here are our average stats for this year. - Containers scheduled in advance for delivery or pickup serviced on scheduled day 99.9%. - Customers requesting unscheduled same day service received it 99.1% of the time, and 96.6% received this service in less than 4 hours! Customers receiving same day service even when same day service was not requested 98.3%