MJT Residential Solutions

Horrible business practices! I called early one week to have first of all one of my toilets fixed (it was running on) and I had also left on the message a bunch of other things I needed done around my home that I could not do myself. He said it was about 1/2 a days worth of work.



I had to wait until Wed. of the next week to get an appt. which was fine. I have 3 bathrooms so I told him I just turned off the water to the one and could wait. He made the appt. between 9:00 and 10:00 am on that Wed.



Tues., the night before he was to be here, at about 5:30 pm, he leaves me a message that he needs to reschedule for the next day Thurs. at the same time because he had an "unplanned job" that had come up in Chicago and was doing that one instead I guess.

So seeing that those were my two days off this week I said okay and changed my other appts. around to accommodate him.



Than later on Wed. he sends me a text saying he was going to have to go back down on Thurs. to the same job and couldn't get to my house until 1:oo pm instead, give or take an hour. I asked if he could still get everything done on my list and he told me yes, it shouldn't be a problem.



So than came 11:00 am on Thurs. as I'm sitting at home waiting for him to come I get another text from him stating he was going to have to reschedule for yet another day because he had just gotten to Chicago for the other job an hour ago.



Seriously...how can anyone think this is a good way to run a business?! I sent him a message back stating I would get someone else who thought my time and business was important too especially because my appt. was scheduled more than a week in advance and yet he took another one at the last minute at the same time and completely blew me off.



He also screwed up both my days off and other things that I had to do and could have been doing and did not give a damn!! His only response was "Ok sorry about that."



I used him one other time about 6 mo. ago for a few things. He came in did them, I paid him and he left. But obviously since then his business integrity has really hit a low.



My suggestion would be to find someone else who actually keeps his word, delivers what he promises and who actually gives a damn! There's many other people out there who do....do NOT settle for this kind of treatment especially since you are paying for it. If you do you might end up with a toilet you still can't use like me.