Feelin' Groomy Pet Salon & Self Serve Pet Wash

After being a 2 year customer, I wouldn't recommend this salon unless the owner is there. I love the owner, she's absolutely fantastic but if she's not there its not a good experience. I took my 2 chihuahuas there as I have for 2 years for the bath, nails, glands and ears. I am 100% positive that my dogs were not bathed, hands down. I've had my dogs for 7+ years and I know when they're bathed. They claim they used hypoallergenic shampoo but they smelled exactly as they did before I brought them. Their coat actually changes after they have had a bath and I know I was lied to. At best they rinsed them with plain water. No big deal but no pet cologne which they applied after I complained and claim they were brought in without their leashes, which I had to insist they were. They found the leashes after I complained, and offered to re bathe and to come back in an hour, which was not possible. I recommend you go there when the owner is present because she will make sure the employees do it right. Very disappointed and called to leave a message for the owner but Shannon put me on hold and I gave up after holding for 8 minutes. This was my favorite place but I will go elsewhere unless I know the owner is there.