Kane's Furniture

Zero Customer Service.

Told me three times, "we will call you", but never did. They gave me a July 2nd, 2:30-6pm, delivery window. With no courtesy phone call, they showed up at 7:28pm and of course, we were no longer home.

July 3rd, I called them at 10am the next day and was told it would be another week for delivery. I said no. I want a refund. I got a call back and the manager was working to get a quicker delivery date.

So 10:30am July 3rd (Tuesday) - July 6th, (3 full business days) NO PHONE CALL, NO NOTHING.

Kane's Furniture does not care about customers. I do not recommend doing business with this company.

Garbage furniture. Please go somewhere else. Warrantees are no good.

Never ever ever will I come here again... I bought my 2 sofas on special... A month later still haven't got it...They decided to sell my furniture that was scheduled for pickup later this month and bumped it back another 3 weeks... Unreal....

We had to have a repair technician come to the house twice. Once to fix a door that was delivered with scratches, and today to fix a table that was damaged after opening the leaf. Ryan was the technician. He is amazing! I can't tell where he has made the repairs. I've never seen anything like it. Thank you, Kanes, for service and craftsmanship from people like Ryan.