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        General Info
        Thanks for doing your part to keep your communities strong. If youve been financially impacted by COVID-19, youre not alone. Stop by one of our U.S. Bank branches in Castle Rock, Colorado - we are happy to serve you by walk-in, appointment or drive-up. We can be your resource for personal loans, mortgage assistance, credit cards, checking and savings accounts, and more.
        Email
        Extra Phones

        Fax: (303) 495-6830

        Fax: (765) 382-2875

        Phone: (303) 495-6813

        Payment method
        debit, discover, master card, visa
        Neighborhood
        Metzler Ranch
        AKA

        U.S. Bank Branch

        Other Links

        http://www.usbank.com

        https://locations.usbank.com/index/colorado/castle-rock/castle-rock-branch.html

        http://mortgage.usbank.com/ryan-nathan-randle-castle-rock-co.html

        Categories
        Banks, Commercial & Savings Banks, Financial Services, Loans

        Reviews

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        AC
        Anonymous C.

        03/06/2019

        Overall
        Expertise
        Location
        Professionalism

        Terrible customer service at the Castle Rock branch on Maleta Ln. I went there to finance an end-of-lease vehicle. The employee, Hannah, at US Bank did not complete the paperwork correctly resulting in me getting additional charges. The branch manager, Ashley, refused to return all the funds to me, telling me I needed to "meet in the middle". Why? Isn't it the bank's responsibility to know how to finance loans? Shameful way to treat a long-time customer. I wish I had gone elsewhere for a car loan and elsewhere for my banking.

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        Details

        Phone: (303) 495-6811

        Address: 852 Maleta Ln, Castle Rock, CO 80108

        Website: http://www.usbank.com

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