Dry Insurance Group

Zero stars! After collecting a premium on my policy for several years I've only asked them to service it twice. Both times were to shop around rates. This most recent time I requested quotes from a few carriers after moving from OH to FL - 'Vice President' Brad Vert emailed back "Due to FL rates, laws, storms, those are the best available rates. Sorry we can't help more". I emailed back asking to see the quotes, and did not receive ever. I called and they called back without leaving a voicemail. I called today and spoke with Claudia who advised they don't write in Florida or quote in Florida. SO Brad blatantly lied in his email to me, and never actually shopped the policy around for other rates. I asked Claudia if there was a manager to provide feedback on this experience - she said no, they are all agents. I asked if there was any owner of the agency - she said no and suggests I find a Florida agent. So ZERO stars for ZERO integrity and a job done not so well on every account - terrible customer service (basically none at all) and a flat out lie. There's tons of agents out there - find one that actually cares and isn't just collecting the premium from your policy to not service it.