(704) 399-5300CallVisit WebsiteVisit WebsiteMap & DirectionsDirections3301 Freedom Dr Ste 500Charlotte, NC 28208Write a ReviewWrite Review

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Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Payment method
debit, paypal, discover, visa, mastercard
Location
Freedom Plaza Shopping Ctr
Other Email

Categories
Other Information

Wheelchair Accessible: Yes

Reviews

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DA
Diane A.

12/22/2018

Overall

Best place to shop for wigs and weave and hats and scarfs and roller sets dryers and connectors no other place to go in Columbia

SB
Sabrina B.

09/21/2016

Overall
Service

great service, and great selection,and customer service rep was every helpful,,....,....,,.....,,................................,........................................,.....................................................
,

RT
Rashika T.

06/24/2016

Overall
Service

They do not care about Customers or service only Money worst shopping experience EVERRR DO NOT SHOP HERE

KM
Kelnisha M.

09/26/2015

Overall

I have spent a lot of money at this establishment. It is disappointing to know they do not value their customers. I arrived at this store minutes before their closure. The worker disgustingly rolled his eyes & yelled "We're closed!" when it had not yet reached their closing time. I will rather drive across town to Tisun Beauty Supply than to spend my money here. Besides, they have a better, larger selection anyway. Respect your patrons.

BB
Brenda B.

06/16/2015

Overall

Carolina Beauty Supply gets no stars. They are so worried about the loss of dollar or two instead of looking at the big picture. I was a repeat customer and came all the way from the south side to go to their lousy store. The representative told me she couldn't take the item back unless there was a defect. The fact that it didn't work according to my expectations makes it a defect. That store disappointed me so bad that I had to write about them as many times as possible. They are lucky there aren't on facebook. I would trash them there too.

BB
Brenda B.

06/16/2015

Overall

I wish that I could give it no stars because that is exactly what they deserve. I understand that they don't give refunds; however, to make me keep an item that I wasn't happy with or failed to meet my expectations and that I will never use is ridiculous. I wanted to take that money and use it towards something that I could use and did want and was told that because it wasn't a manufacture defect that it couldn't be returned. i work hard for my money and don't think that I should be stuck with an item that I don't want or won't use. The crazy thing is that I came in to spend more money with them in addition to my return, but they will never get another dollar. I'm just one person but customer service is everything to me.

BB
Brenda B.

06/16/2015

Overall

Carolina beauty supply gets no stars. They lost a customer over 20 funky dollars. They rather have a customer be stuck with an item they don't like or can't use rather than to retain their customers and keep their customers happy. Their brand of customer service sucks.

SJ
Shaniqua J.

02/03/2015

Overall
Not your basic beauty supply

They have everything in there anything new comes out they have if������������there staff on point they know every color your looking for better then tysons on n.tryon also

LK
Leslie K.

02/02/2015

Overall
Great beauty supply store!!

Dropped in really quick to get hair products and a guy named Luis assisted me. Luis was very helpful and had a lot of knowledge about the products...I will definitely be a returning customer!!

Details

Phone: (704) 399-5300

Address: 3301 Freedom Dr Ste 500, Charlotte, NC 28208

Website: https://carolinabeautycharlotte.com/stores

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