Hendrick Honda

The team at Hendrick Honda was amazing! Andrew Patteson responded quickly, was knowledgeable about the vehicle and made it easy to take a test drive. He gave me a great price on the car and Sharath in finance was quick and efficient with the paperwork and explained the benefit of the service contract and maintenance program and helped me customize my financing to give me the protection I need at a payment that was affordable. I will definitely refer my friends and be back for my next vehicle.

Ryan Asencio is my go to professional. Call it tough luck or just life, I have brought my brand new gmc truck in twice in six months for accidents that were out of my hands. Ryan helped me from start to finish, even providing advice on the best way to work with insurance to ensure an appropriate end product. This group has exceeded my expectations and it is more than clear that they care about the service they provide. Communication was always positive and timely and focused on doing the job right the first time. I have and will continue to tell my friends about this group although I really hope I don't have to see them again anytime soon! All the best Ryan and the HCCS team!

I found a Civic that I loved and was approved for on a Saturday. I traded in my VW Beetle for $1000 down payment. Then 3 weeks later my financing supposedly fell through. It was in my contract for me to return the Civic in return for my VW. Well, they already sold my VW. I made them aware of the paragraph 4 on the back of the contract, as well as on the addendum. Matt didn't even know it was written there. I had to show him. They quickly found my car in Statesville. They told me it would be returned the next day. I called all day, left voicemails. They dodged my calls. Finally at 5, I went to the dealership and demanded my car. When I got it back, the windshield was busted, the window won't roll up, the interior door panel is ruined. When I questioned them about it they told me they had nothing to do with it. They weren't supposed to sell my car in the 1st place. Until the financing went through. They told me to leave or they would call the police.

Hendrick Honda Charlotte is my favorite place to have my Honda Odyssey serviced!

Jim Burrows is awesome. I recently moved to Charlotte from the Midwest and he made me feel right at home (away from home). He took care of me (and my car) and made sure to make the experience personal and with his time/effort to explain things to me in such a way I would easily understand. I will come back for services!! Great guy and an awesome place for wonderful services!

Mike Gross and John Tatum did an excellent job switching me over from my Civic to an Accord showing both patients and knowledge and must of all dedication.

Scot Wendell was wonderful, much better than my last service tech who ignored me. I appreciated his kindness, thoroughness, wisdom, and expertise. Also appreciated the e mail recap he sent! Wish everyone were as helpful as he!

Clarissa Parks was very helpful in getting my car serviced, an itemized list of suggested repairs was provided and the ones that I wanted to be repaired that day were taken care of promptly.

Dave Thomas is a top notch service tech. He is very knowledgeable on the Hendrick Honda Dealership and their vehicles. I have always gotten great, honest service with him and I will continue to take my 2003 Honda CRV to him. Thanks Dave for always looking out for me!

Joseph Walker was great . Helped finish a used Certified car purchase. Our second purchase from Hendricks.