One Stop Plumbing

Carlos repaired my outside water faucet without any issues. His service was friendly, efficient, and honest on the charge for the repair. Thank you very much!

Come out an hour and a half late. Do nothing and i mean nothing did not even touch my house and wanted more money $$$. Great Job !!!!

The hose at the top of our water heater supplying hot water had a hole in it that sprayed water all over like a fine spray. We called our home warranty company (wouldn't be without a warranty). The warranty company put One Stop on the line and set up a same day appointment. Fred showed up in the afternoon and we were back in business in no time. While waiting for repairs we shut off water to the water heater and opened our faucets to minimize leaking from the hose itself. Fred was courteous and quick. If only we could pick our plumber and not the warranty company we would choose One Stop.

Fred came on time, didn't take his time with the job, and finished it professionally. So satisfied with the job, couldn't be happier. Thanks for the company for providing free estimates as well! Only one in the area that doesn't charge 65 just to look at it!

I needed repairs done quickly due to home inspection for upcoming sale with a short closing date. One stop was on time, worked hard, stayed late and charged very fair pricing. I would recommend them for any plumbing service in the Hampton Roads area, Mike

Before turning over my rental to a new tenant, I needed to do maintenance on the plumbing in my house. I was referred to One Stop Plumbing by my co-worker, who swears by them every time she needs a plumber. I called on a Thursday to schedule an appointment for Saturday, and they were extremely flexible with available times. When I drove to the rental on Saturday morning, the tech was actually waiting on me! After about an hour and a half, the plumber had repaired the flipper and fill valve on 3 toilets, as well as replaced the fixtures in the kitchen! He was professional, courteous, efficient, and very straightforward about what he needed to do for repairing everything. I was highly content with One Stop Plumbing's service and affordable price, and I will definitely be using them again (as well as referring them to others)!

Not really happy with this company. It started out well. We were having issues with a constantly running toilet. They came out and replaced the fill valve. Took them like 20 minutes to complete. Cost me $123. A few days later, we noticed that the toilet was ghost flushing. We called them on a Monday and they said they would make it out there later that day. At 4:30 after not hearing from them, my wife called and they said they were really busy and would come tomorrow. We called them the next morning and they said they were finishing up a job and that they would come by as soon as they were done. He called back once at about 2 pm to tell us he was still at the job and they would still make it out. 5 pm rolls around and still no one. We called and they said the job was taking longer than they thought and would get to us in the morning. Long story short, they didn't get out to us till 4 pm, two days later. At which point he figured out the issue, a faulty rubber ring, and immediately replaced it. He didn't ask, just did it. Then handed us another bill for $116. My wife almost blew her lid. She asked them why this wasn't fixed in the first place and he told her because it wasn't a part of the original problem. He then said he would talk to his boss. He was outside our house for about 20 minutes, and then sent in his assistant in to collect the bill. He got it "reduced" to a service call and charged us $72. Still not acceptable. After having to wait 48 hours to get someone to our house, not asked if we want them to replace the rubber ring, and them not making sure EVERYTHING was fixed the first time, we shouldn't have had to pay anything. Very dissatisfied with the expediency and the service I was provided. Will not recommend them to friends, family, or neighbors.

My wife and I purchased a new faucet and sink for our kitchen. I realized very quickly I lacked the expertise to mess about with the garbage disposal and such, and some online searching brought me to One Stop Plumbing and their stellar reviews.



I requested a quote on Sunday afternoon, expecting a call no earlier than Monday morning. To my surprise, someone responded within a couple of hours, and I was able to get on the schedule for Tuesday morning! Twice the surprise.



Frederick and Chris arrived on time Tuesday morning, introduced themselves to my wife and me, took a look at the sink, made a plan, and began to execute.



I thought I'd done a pretty good job picking out a sink that would be (relatively) easy to install...but you know what they say about the best laid plans. Frederick and Chris most certainly encountered several difficulties during the installation, but they were incredibly professional and patient while set to the task. I was very impressed.



After two hours, my wife and I were sitting at the table working (just in case my boss reads this), and I remarked about how, if it was me, I'd be cursing and swearing, throwing things, and probably broke something on purpose by now. She laughed and said we'd for sure be arguing about it! And she's right, it would not have made for happy times in our marriage.



After about three hours Frederick and Chris had completed the work, got everything cleaned up and reviewed the work order and pricing with me. I feel like their labor rates are quite competitive, and the work is First Class, for sure!



Plus, without a doubt, it was way cheaper than divorce court!



Thanks for all your help and amazing professionalism, guys! Keep it up!!

Use this company! Professional, clean and efficient plumbers! They came quickly and did a wonderful job fixing my plumbing backup problem within an hour. I'd recommend them to anyone!