More Info

General Info
Skip the counter when you rent a car with National in Chicago. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Chicago today!
Extra Phones

TollFree: (888) 826-6890

Services/Products
Airport Pick Up Car Rental Economy Car Rental Luxury Car Rental Rent a Car Rental Cars
Brands
Auto Rental, Car Rental, Economy Car Rental, Luxury Car Rental, Rent a Car, Rental Cars
Payment method
discover, master card, visa, amex, cash, check
Neighborhoods
Southwest Side, Garfield Ridge
Categories
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Reviews

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JJ
James J.

08/03/2016

Overall
Selection
Service

always great service at midway. got to minneapolis there was no one there to get car when dropped of, midway always staffed. Seems to be the difference between the good locations (Midway) and the bad ones(MSP).

JS
Jennifer S.

06/21/2016

Overall

Always quick, easy and friendly when I use National Car Rental at Midway. I will continue to use them when I travel for work and pleasure.

SC
Sue C.

04/19/2016

Overall

WONDERFUL experience! Good service, people friendly and very helpful. Easy to drop off and everyone was just so nice. My car was wonderful to drive. I fly in and out of Midway a number of times a year and will always rent from National.

DF
Donna F.

03/01/2016

Overall

As usual with National Car Rental and the location at Midway especially since I have been using them now ever other week for the last 4 months, OUTSTANDING service. Everyone is always cheerful, helpful and can never do enough for you regardless of the hour you get or return your vehicle. I'm always greeted with a smile and friendly greeting when picking up my car. And they go out of their way to meet your needs. Kudos to you all.

CB
Charles B.

02/27/2016

Overall

National has been very good at consistently having cars that are clean, decent motor sizes and the right mix of local options (toll/GPS/etc.). I depend on them to have cars that I want to drive wherever I travel. Thanks National

JJ
Jerreece J.

10/28/2015

Overall

I have got to hand it to National Car Rental. They know what customer service looks like and you deliver. From the moment I arrived at you rental agency I was assisted by their professional staff from who greeted me warmly, were attentive, and who made me feel welcomed. My transaction was handled thoroughly and fast. Next, when going to pick up my car a situation arouse, no mid-size car were available at that moment. However, National Car Rental professionally personnel immediately managed the situation, and resolved it punctually, with emphasis on making me, the customer happy. I was asked if I would like to pick from one of the SUV’s available, and did so. Therefore the situation was resolved with complete satisfaction to me, the customer. I expected great service and National Car Rental delivered exceptional service and I am very thankful, because it allowed me to get on with my business of visiting my family.

Yes I would recommend National Car Rental, highly!

LM
Linda M.

09/02/2015

Overall

Excellent service. National Car Rental Team at Midway was very friendly and accommodating. Will definitely rent from them again.

MK
Mikhel K.

08/28/2015

Overall

The National Car Rental team at Midway Airport is always so friendly and efficient. Best part of any business trip (aside from finally getting home!)

JT
Joe T.

03/31/2015

Overall

Typically, I only use National on business trips, but now that I use them for vacations too. I have never had any problems and the cars are clean and efficient. Check-ins and check-outs run smoothly with no problems.

LB
Lance B.

11/22/2014

Overall
Thieves

Rented a car for a few days in Chicago, and had the misfortune to have a small medical emergency at home, cutting my trip short by a day. Upon returning the car early, National virtually doubled my daily rate to $110/day. When I contacted their Customer Service team, I found out they don't really believe in customer service. After multiple tries, I got a call from an Area Manager who spent the entire call ignoring my concerns and telling me why it was all my fault. So if you like overpaying, and want to patronize a company that has no interest in resolving customer complaints, then National is for you.

Details

Phone: (844) 917-0958

Address: 5150 W 55th St, Chicago, IL 60638

Website: https://www.nationalcar.com/en/car-rental/locations/us/il/chicago-midway-international-airport-15va.html

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