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        “OUR consulting methodology is OUR KEY differentiator”.

        General Info
        We have provided the global contact center model for IBM. We have provided the definitive electronic business unit RE engineering customer contact model for charles Schwab. We have provided the smart meter transformation strategies and tactics for southern california edison customer engagement. We have also provided the USAA workforce consolidation strategy model and center of excellence implementation. Every assignment begins with assessment.
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        Phone: (513) 792-2944

        Phone: (513) 793-2043

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        We offer the following services: • Comprehensive/Proven Strategic, Operational & Technical Assessment. • Holistic People, Process & Systems improvement Roadmap. • Implementation & Benchmarking. • Business Case CBA & Systems, Desktop Use Case Development. • Web eCommerce Self-Service Application Evaluation Analysis & ROI. • Desktop Contact Systems Application Evaluation & Selection. • End-to-end Business Process Optimization, Analysis & Integration. •
        Neighborhood
        Kenwood
        Categories
        Business Coaches & Consultants, Business Management

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        Details

        Phone: (513) 792-5700

        Address: 8044 Montgomery Rd Ste 700, Cincinnati, OH 45236

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