John Bowman Chevrolet, Inc

I took my car to Bowman for repairs that were covered by warranty. While it was there, they said that it needed other work that was not covered by the warranty. I told them to proceed with the repair, and they called me an hour later to inform me that the repairs were completed. When I went to pick up the car, they charged me for 2 hours of labor, even though it had only been an hour since I told them to make the repair. I checked with GM and verified that this repair should only have taken 24 minutes to complete. The only thing the service manager offered was $50 off their overpriced detail, when they should be refunding me $150. I will be filing a complaint with the Better Business Bureau.

The only reason I went to Bowman in the first place is that I thought all the costs would be covered by warranty. I say this because I took another vehicle there a few years ago. They quoted me hundreds of dollars (around $600 I believe) to remove all the transmission lines and replace them. I took it to AC Tire for a second opinion. They found a loose nut and tightened it at no charge. I never had an issue over years of driving after the nut was tightened.

Great service! Bowman Chevrolet is one of those few businesses that really does care about their customers and what it takes to meet their needs. Whenever possible, our Chicago kids try to have all service done, while visiting us, because they are so accommodating in scheduling and professional in their work.

We have bought 6 cars from bowman and have been satisfied with the sales and service departments. We have used Vic as our salesman and he has always given us great service. I would recommend this dealorship for anyone going to buy a car.

Bowman Chevrolet has always given us great service on our vehicles. We always take our SUV there for oil changes and any other service we need. They are competitve, timely and and trusted. Give them a try!