Piedmont Pediatrics

First I had been taking my son there for 3 years and my daughter is now a year old and she is also a patient. At the last appointment they tried to tell me that my appointment was 30mins earlier and that they couldn't see my daughter. Me not having any proof cuz I didnt have the appointment card on me so they said they would be happy to reschedule. Yea I bet so they can get a cancellation fee. They never even called me with an automated reminder. I live 30mins away and that was my only day off in 10days. What an inconvenience. Sad part is my mother used to work there. Figured I would have been treated better than a number. And the fact they ask you which doctor you want to see and I like never see that doctor. They always give me some new doctor. Why even give a choice?

My visit was great, everyone was very pleasant. I was a walk in and didn't have to wait long. The nurses and doctors are amazing and I recommend them for all children.

To begin with I really enjoyed going to this office. However, I am severely concerned about the office staff. I have gone 4 months out of 10 without any WIC because of the incompetence of your employees. When I called to complain about the mistakes made with my son's formula, they found that there were no records of me requesting my new formula to be faxed, which shows that mistakes were made by office staff. However, Patty Good refused to admit that any mistakes were made and was very rude. Patty Good, the office manager hung up on me, showing deliberate indifference to my son's welfare. In closing, I would never advise ANYONE to subject there child to the indifference and neglect shown by this office. They do not care about the health or welfare of my son, and I am extremely disappointed in them.