(803) 828-6949CallVisit WebsiteVisit WebsiteMap & DirectionsDirections7132 Parklane Rd Ste DColumbia, SC 29223Write a ReviewWrite Review

More Info

General Info
Service for All Makes & Models
Services/Products
Financing Available
Brands
Siemens
Payment method
debit, check, visa, discover, mastercard, amex, all major credit cards
Neighborhood
Northeast Arcadia Lakes
Associations
BBB,Better Business Bureau,BBB
Categories
Other Information

Parking: On Site, Free

Wheelchair Accessible: Yes

Reviews

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CW
Conniw W.

12/12/2018

Overall
Promptness
Service

I went to the Palmetto hearing on Parklane Rd. today for a scheduled appt. This is the first visit since The original Palmetto Hearing moved to Camden. The original staff that I had visited for years was no longer at the Parklane location. Upon entering the Parklane office was I was greeted by a very nice receptionist. I have asthma, and their was a strong air freshener plugged into the reception office. Immediately I began to have an asthma attack. The receptionist was very concerned & offered to put a chair away from the small reception area. I ask for a separate room to sit in, but was told no, they did not have one. I had arrived 30 min. early to be sure I was on time. After waiting 15 min. The audiologist came out, looked at me and ask what I was doing there. The receptionist told here I had arrived early for my appt. The audiologist became very upset, and told me that I did not have an appt., that my appt. was in Camden. I live in Lexington, and had driven to the office where I made the appt. The receptionist spoke up & told her that I did have an appt. I ask the audiologist if she could take me earlier due to the asthma attack. She became very indignant and said no, that she was going to eat lunch & I could wait outside in the cold. I told her I just would not come back. She said that was fine with her. I was there just to have my battery checked. She was rude, crude & very none professional. The former staff never treated me in this manner. I am very dissatisfied with this audiologist.

Details

Phone: (803) 828-6949

Address: 7132 Parklane Rd Ste D, Columbia, SC 29223

Website: https://carolinahearing.com

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