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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Email
        Extra Phones

        Fax: (614) 224-5496

        TollFree: (800) 997-9115

        Call Us: (800) 997-9115

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        master card, amex, visa, discover
        Neighborhoods
        Downtown Columbus, Uptown District
        Other Link

        https://local.firestonecompleteautocare.com/ohio/columbus/180-n-3rd-st/

        Other Emails

        Social Links
        Categories
        Automobile Diagnostic Service, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Parts & Supplies, Automotive Tune Up Service, Brake Repair, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Coupons & Deals (2)

        Reviews

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        AS
        Al S.

        10/31/2012

        Overall
        On 7-14-12 I took my car in to...

        On 7-14-12 I took my car in to Firestone at 180 n 3rd st cols. Oh. For a rotation and oil change. They damaged the front fender with the car lift (which I have pictures of), then marked on the paper that there was damage. Well, they would know, they caused the damage. Check your car first before going here, take pictures! Nothing else could have caused that low of body damage!

        Then they put a lug nut on crooked ( which I still have the lug and nut) and when I went to take it off the stud broke. I showed the manager the crooked lug on the broken stud and he tried to blame it on age of lug.



        Then they rotated the tires and put a round about tire from the rear on the front but said nothing about a round about tire. This after I had an alignment in April 2012.



        So then on 8-19-12 I took my car to the Firestone on E. broad st. cols. Oh. For an alignment, inspection and belt change. This is when they told me that my tire was rounded about and that I needed a front tie rod. (Which my mechanic said was not need) then they me they could not do the alignment with a bad tire and because it needed a tie rod.



        So now I have a bad tire that should have had 30,000 more miles, a damaged fender and a broken lug bolt.



        Not sure why no one caught the tire problem on 4-12-12 when they did another rotation. I am very upset and thinking that I should just give up on Firestone all together.



        Firestone claim office denied any wrong doing and twisted the inspectors wording and denied everything but tire stud. They denied that the round about tire was due to failed alignment and called it normal ware. I have been with Firestone for 20 plus years, but today, no more!

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        Details

        Phone: (614) 569-0541

        Address: 180 N 3rd St, Columbus, OH 43215

        Website: https://local.firestonecompleteautocare.com/ohio/columbus/180-n-3rd-st/