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marash

01/25/2009

Overall
unbelievably horrible

We called and placed an order at 8 PM, and told our pizza would take 30-35 minutes. An hour and ten minutes later, we called to see where our pizza was. They told us they had come to our door and knocked, and had called, but no one had answered. I asked them what telephone number they had for us, and it was incorrect. When I told them they must have come to the wrong place, he laughed (literally, laughed) and said "we only came where you told us." Insinuating that this was a mistake I made. I can't believe they talk to their customers that way! When I asked what they were going to do to make it right, they said "you can order another pizza if you want." Unbelievable - terrible business practices. I'm also placing a call to the owner to let them know.

Details

Phone: (614) 421-1700

Address: 998 W 5th Ave, Columbus, OH 43212

Website: https://locations.papajohns.com/united-states/oh/43212/columbus/998-w-5th-ave?utm_source=gmb&utm_medium=organic

More Info

General Info
At Papa Johns Pizza in Columbus, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Columbus pizza for any occasion. Call us for pizza delivery in Columbus or stop by 998 W 5th Ave for carryout to order the best pizza in Columbus, along with breadsticks, wings, and more!
Services/Products
beverages breadsticks cheesesticks delivery dessert desserts dinner lunch order ahead pizza takeout wings
Payment method
master card, visa, amex, debit, discover, paypal
Neighborhoods
University District, Weinland Park, Grandview Heights
Categories
Other Information

Cuisines: Pizza

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