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12/12/2021
The owner says something and means something else.
I took one month membership, for myself and my sons. and I told Tom that I will see for a month and if I can continue I will let you know.
at the time of signing he assured me that they don't have any hidden fees or cancellation charges, there is no contract I can stop any time. he made me sign a form saying that is only for credit card payment. My membership expires 12/11/2021 and I informed him that I cannot afford it and I won't continue, he replies saying that you have to give a 30 days notice and you will be charged for the next month .
when I told him that this is what we discussed and agreed he sent me a copy of that form saying this is the contract you signed and it says here that you need to give 30 days notice, I told him you made me sign that assuring me it's only for the credit card payment and I already told you that I will see for a month.
He still charged my card, he is not a man of his words. we never even got the 30 minutes free session coz he was always busy and I had told him that you let me know when you're available so all 3 of us will do the session together so you don't have to remove time separately for each one of us, he never bothered to advise. and then he pulls this trick. I am very disappointed and suggest you take everything in writing from this man as he is not a man of his words.
Details
Phone: (631) 592-9889
Address: 1285 Montauk Hwy, Copiague, NY 11726
Website: http://www.fitefitness.com/contact
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