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        General Info
        Visit your local Pep Boys Auto Service & Tire Center on 20229 Rt 19. Your one-stop destination for all car, truck, or SUV needs. Our same-day services include auto repair and maintenance, oil changes, new and discount tires, tire services, brake repair, battery replacement, inspection, towing, roadside assistance, and other service appointments. We also service hybrid and electric vehicles. With over 100 years of experience, you can count on our expert mechanics and ASC-certified technicians to service your vehicle properly. Give us a call and book an appointment today!
        Email
        Services/Products
        Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
        Brands
        AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
        Payment method
        amex, discover, master card, visa, cash, check, diners club
        Associations
        AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
        Other Link

        http://PepBoys.com

        Categories
        Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers
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        Reviews

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        CW
        Chuck W.

        03/30/2016

        Overall
        Expertise
        Selection
        Service

        Questionable service but poor customer service. This occurred 3/28/16. Three weeks earlier I had brought my Jeep GC in to have the refrigerant lines tested. The $188 invoice said that they used dye to track the leak but they couldn't find a leak. I was baffled so I paid Hartman's Firestone to look for the leak. They called me and said there was no dye in the system and therefore no way their special light could find a leak. They said the input and output always show the dye as the rush of refrigerant and dye always leaves a stain. That was my first realization that the Pepboys mechanic had not put in the dye. Hartmans then put in the dye and refrigerant for $166 and immediately found the leak. In other words, Pepboys had not done the job correctly. I went back to Pepboys and the manager was civil but still in appropriate. I explained and he said, "He said-she said." In other words, your word against ours. His juvenile response of "he said, she said." said to me never to go back.

        Helpful(0)Flag
        mich.packersfan

        01/06/2012

        Overall
        My daughter was returning to M...

        My daughter was returning to Mich from Mrylnd when her fuel pump quit. Ed was informative with towing info, sympathetic to a stranded student, and got her money off by suggesting their reward card. They worked late to get her on the road the same day as her car broke down mid-afternoon. Very grateful.

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        lkdeaneeither0

        01/31/2010

        Overall
        Warning

        Do not take your automobile to Cranberry Twp. PepBoys!! I took my vehicle in for a simple oil change at the end of my work day. The service member neglected to replace the oil in my car and did not replace the oil cap. Needless to say, my motor blew up and they denied all responsibility. Now I have a vehicle that does not run and after numerous attempts to contact supervisiors, somehow they put the blame on me.

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        Details

        Phone: (724) 779-4400

        Address: 20229 Route 19, Cranberry Township, PA 16066

        Website: http://PepBoys.com

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