Holding Hands Hospice

Our mother was under Angel Hands Hospice care and passed away just before 6:00 a.m. today. By 1:10 p.m. an Angel Hands representative was knocking on our door requesting their equipment. While I am aware there are probably other people in need of the equipment, sending a person to retrieve it the same day is an insult to our entire family. With grieving loved ones of the deceased in the room the representative disassembled the bed and made numerous trips in and out of her room. No apology was given. To add to this insult the representative used our bathroom to wash some equipment. After he had departed I entered to find a large puddle of standing water in the middle of the floor, wet footprints around the bathroom. Our father, who also lives here had hip replacement surgery less than two weeks ago. Aside from having just lost the dearest person in the world to him, our father and family members were now exposed to a fall/slip hazard that Angel Hands employee left behind with complete disregard for our family safety!