Naked Truth Beauty Bar

I would give this place zero stars if I could.



A friend and I both bought vouchers from Living Social, my friend used hers before me because this place is impossible to schedule an appointment at. They are closed at all the times I am available, I also put off my appointment because my friend said that they were rude, and did a terrible job with her Brazilian -- I was not in a hurry to get a terrible Brazilian. I tried to return my voucher, but Living Social wouldn't let me so I scheduled an appointment on a wednesday -- the same day my voucher expired. They had me do TONS of paperwork online beforehand. Really time consuming and inconvenient. I was completely annoyed by the amount of online crap they made me do before I could show up.



A couple hours before my appointment, I had a work emergency and could not make it so I called and left a message. I basically told them to pretend I showed up and just cash in my voucher, I'll lose the $29 but I didn't care at that point. I just wanted to be rid of the hassle. Honestly, why couldn't they just pretend I came to the appointment and cash in my voucher? I was never going to use it and at that point I didn't care. Well, they charged my debit card (I had to enter my credit card info before I could make the appointment) $25 for cancelling the appointment instead of just taking my voucher. I called them and left a message asking for a call back, and instead of a phone call I got a rude form-email telling me that I would not get my $25 or my voucher refunded because I cancelled. I emailed them, then called them and left a message letting them know that I was furious about what they'd done, but they obviously do not care because I did not get a response or a refund. I'm not out $54 for NOTHING. I RECEIVED ABSOLUTELY NOTHING FOR MY $54. Not even an apology.



This place is horrible. Just rude, unprofessional thieves who only get clients through coupon sites because they clearly do not know how to create repeat clients.



SPEND YOUR MONEY SOMEWHERE ELSE