More Info
AUTO SERVICE CENTER SERVING THE DALL LAKEHIGLANDS FOR OVER 48 YEARS FAMILY OWEND STATE INSPECTIONS ON ALL YEAR CARS
- General Info
- Our auto repair shop is your best source for quick and reliable auto repair. We care about your safety and will save you money and time. For over 48 years we have served the area's foreign and domestic auto repair needs. We offer unbeatable prices, reliable experience, and efficient service in our facility. Our shop offers state-of-the-art computer technology and friendly service. We provide a service guarantee for all of the work done with us.We offer FREE shuttle service to and from work or home.
- Extra Phones
Alternative phone: (214) 622-5281
- Brands
- Goodyear tiresInterstate batteriesShell oilMobile 1 oilAC DelcoMonroeMotorcraft
- Payment method
- discover, master card, cash only, amex, visa
- Neighborhoods
- Lake Highlands, Northeast Dallas, Lake Ridge Estates
- Languages
- English, Spanish
- AKA
Backus Shell Svc Station
Northlake Texaco Service Station
- Other Link
- Categories
GalleryView all (1)
Reviews
06/01/2013
I don't think a "one Star" rating is low enough for this shop. When my credit card company flagged my expenses at this place as possible fraudulent activity, I should have taken that as a sign. I was charged for "premium" auto parts\work that broken down 6 months later....after-which the owner only wanted to warranty the labor. After taking my vehicle back and explaining the issue, I was charged for the same auto part (again) which broke down 2 months later. The owner of the shop then explained to me that the issue was greater than the auto-part and gave me an $1100.00 quote to fix the entire problem. I took my vehicle to anther shop for a second option, "Wild Cat Automotive" and the only issue they found was the faulty auto part that Backus Shell Service Station installed and charged me for, twice plus labor. I talked to the "manager" about the second opinion, I offered to bring my vehicle back in for inspection but he refused and was upset that I would question him and hung up on me. I would not recommend this place and seems like others have a similar issue with this place of business. I will be filing a complaint with the BBB about this.
Details
Phone: (214) 348-7280
Address: 10141 E Northwest Hwy, Dallas, TX 75238
Website: http://www.shell.com
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