Regal Nails

I’ve been coming here for over 2 years. Reason for great customer service. After the experience today will never go back. The older guy was so rude to me and it looks like a two year old could of done them better. Charged me $37 for them also. All I did was show him a picture of what I’d like done and he said he didn’t have that design. I was ok with that but then he said because I washed my hands with soap it ruined something and the polish wouldn’t be smooth. Again I’ve been going here for two years. Never been told this. Very upsetting I even have nail polish on hand