Excellent Dental
NEW PATIENTS
Primary: Dentist
Sub-Specialty: Primary Dental Care
Fax: (940) 627-7104
Excellent Dental PC
Renfro A Fred Jr Dds Office
A. Fred Renfro Jr DDS MAGD
Arthur Fred Renfro, DDS
08/11/2015
Not the right place for children. The company has the policy that no parent may stay in the room with their child while they are undergoing any type of treatment. Parents may only be in the room during the numbing shots then are asked to wait in the waiting room. This company policy is not verbally told to the parent while discussion is made for the treatment plan.
I was very disappointed that there was not compassion showed today toward the needs of my daughter. this was her first time needing any fillings and I requested to stay with her. The dentist, would not allow it at all if I didn't leave he would not go further with treatment. This type of mind set is not what is best for any child. I did not allow treatment to proceed and we left. My family will be changing to a more compassionate dental practice. Customer service should be extremely important in a dental practice and especially one with the name of Excellent Dental.
Phone: (940) 627-2778
Address: 1101 W Eagle Dr Ste A, Decatur, TX 76234
Website: http://www.excellentdental.com
301 W Main St, Decatur, TX 76234
1305 S.Fm 51, Decatur, TX 76234
501 S Washburn St, Decatur, TX 76234
2250 S Fm 51 Ste 800, Decatur, TX 76234
501 S Washburn St, Decatur, TX 76234
2201 S Fm 51, Ste 300, Decatur, TX 76234
2201 S Fm 51, Decatur, TX 76234