The Wentworth at Draper

Stay away from this place. Honestly, I don't recommend it to anyone. My loved one was there at the Wentworth for five months. At first the administration is really nice to you and they tell you and convince you that your loved one will be treated well as a member of their family. Well, this wasn't the case. Our loved one was mistreated. We used to find her crying and we would wonder what happened but they would tell us all the time that she didn't want to cooperate and that she was difficult. Although we never had any behavior issues with her in the past at first we tried to talk to our loved one about how she should behave and explained to her their guidelines. I used to visit my loved one every day. I spent 1-2 hours each day at the Wentworth and the things I saw was not acceptable. They are under staffed and the residents don't have the care they are promised. The people who work there try to do their job the best way they can. On the other hand there other people there that if they decide they don't like your loved one, they will not help them at all or they would find any excuse not to help them. My loved one had been recently diagnosed with Alzheimer's and during the time she was at the Wentworth she was still able to do things on her own and was able to communicate. As time went by she declined a little and became incontinent. The CNA's started to complain about it. This was all new to us dealing with Alzheimer's and the stages that she was moving into. The Wentworth made it seem that her symptoms were not part of her disease. We even started to feel bad to the point that we had to clean the bathroom ourselves when our loved one had an accident. Teresa, one of the CNAs was horrible to our loved one and mistreated her numerous times and I saw her many times being rude to other residents there as well. Our loved one was moved to memory care, The Strattford without our consent or without letting us know of their decision. No one was in town to find out why she was being moved, the administration just called us and told us they were moving her to the memory care unit. They told us that at the assisted living they couldn't handle incontinence. While our loved one was in memory care she was very unhappy. During the summer it was 85 degrees inside the facility. I complaint but they didn't do anything about it. The rooms were dirty all the time with feces on the floor and toilet seat. Again we had to do the cleaning. The CNA's there were mean to our loved one except for a couple, like Judy, she was the only one who cared. Karina was so mean and heartless to my loved one. I don't know what she's working in that field. If you're wondering why we lasted seven months there, it's because we were on the waiting list on another facilities and were just waiting. BEWARE!! Don't take your loved one there. It's a HORRIBLE place!

Great place. They took good care of my mom. Especially the CNA's.