More Info

BBB Rating
A+
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Services/Products
Embroidery Machines Financing Available Sewing Clubs Sewing Furniture Sewing Machines Sewing Supplies Software
Brands
Baby Lock, Bernina, Brother, Pfaff, Singer, Viking, baby lock, bernina, [email protected], elna, pfaff, viking
Payment method
all major credit cards, financing available, amex, discover, master card, visa
Location
Village Square/Valley Plz
AKA

Dublin Sewing Ctr

Social Links
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Reviews

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Overall
BEWARE. We sent our antique...

BEWARE.



We sent our antique sewing machine (attached to a beautiful wooden table) in for repair in October. Now, just before Xmas, after several phone calls where the repairman encouraged us to leave the machine for a little longer to figure out what was wrong, we finally gave up and went into the store to take our machine back.



The furniture is ruined. Deep scratch marks cover the outside and inside of the table flap. We cannot believe how disrespectfully our lovely piece of furniture was treated, and after two months, the sewing machine was not even fixed. We will never again do business with this store. We are deeply suspicious that they kept delaying the pickup of the machine either because they hoped we d forget about it and they would keep the antique, or because they had so badly damaged the original wood that our great grandmother kept in pristine condition for years.



We are writing this not because the damage can be repaired, but to warn others about taking similar items to the store. The worst part really is that they didn t take responsibility for the damages, and that they waited two full months to return our machine in considerably worse condition than it arrived in. It probably served as a table that they scooted other items around on.

dragonqueen95

01/24/2008

Overall
excellent

A great place to go for all your sewing needs. The customer service is knows what they are doing and is vary helpful

Details

Phone: (925) 829-6511

Address: 7367 Village Pkwy, Dublin, CA 94568

Website: http://www.dublinsewing.com