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Teocarlo P.

01/13/2013

Overall

Driver beware! The owner is a nice guy, had a couple simple oil changes done in the past. Not bad, just waited. But unfortunately, in my latest & final transaction ...you can never be too sure.



Word of caution, what started as a simple transmission fluid change escalated into their alarmist mode... informing us to change the WHOLE transmission.... They pointed their finger at our previous out of state mechanic with whom we used and trusted for 7 years -- for having stripped the drain bolt (which was done a couple years back) with the strippings potentially damaging the vehicle... & ----- that it be best to replace the whole transmission!



We had our doubts and opinions from an engineer and two other mechanics. It was in all likelihood that his mechanic, had stripped the drain bolt screwing it back in, in the first place and couldn't get it to operate correctly. So they decided it be best to just -- up the work & price --- to 6K!



With all the expert advices we got from professionals, we had the vehicle towed immediately to another for review. Our suspicion was correct as the other mechanic confirmed to us of no problems & took care of the drain bolt for $200. To date we have been driving the vehicle and their has been NO transmission issues. The vehicle has been operating smoothly.



We would have been out 6K if we went with Triangle Asian Exports.



Case in point, think twice about taking your vehicle to this place. If you do, they MAY lean towards having you do work you may not require. I was really hoping to trust and use these guys for the long haul as I am new to the area, but in the end, what they did was not a way to run a business... losing us and our network of friends.

Details

Phone: (919) 572-6888

Address: 4200 Apex Hwy, Durham, NC 27713

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