Wildwood Outdoor Adventures

Jason and Nichole were so helpful getting me set up for my first paddle boarding experience! I absolutely recommend WOA to anyone looking for very quality rentals!

I have been going to WOA since they first opened in 2010. A young couple owns the business and they are very customer focused. WOA has the newest water toys that are on the market. I checked over all the items I wanted to rent prior to renting with Jason, the own, to make sure there were no previous damages. Also, Jason walked through the proper way to handle the SUP's and after that, it was off for a weekend of fun. I love this shop and the people who run it. I wish them all the best success with there business and look forward to visiting them every year, Check them out, you won't regret it!

Wildwood outdoor adventures is a great place with great service and great boards. I went there to look into stand up paddle boards and they were very helpful. They took my wife, two kids and me out to the lake and we demo'd a bunch of boards to find the one we liked best. Super friendly, helpful and their shop is awesome too. It was like I was on the islands. The kids loved the sand out front and the shells they had all over. A little piece of the islands in the northwoods. I will go there again for sure.

Wilildwood Outdoor Adventures ("WOA") is a watersports rental and sales shop located in Northern Wisconsin. TThey rent all kinds of items: standup paddleboards, kayaks, canoes, towables and more. Our experience was with paddleboard rentals.

We rented two (2) paddleboards for a week, including paddles and leashes. The total cost was nearly $1,000, which included a $60 charge for delivering and picking up the paddleboards. We were upsold on the boards and the paddles when we went in to rent the boards, however, renting the standard boards would've still been around $850 -- extremely expensive. There are other shops in town with weekly rentals at around $450. Can't compare quality of the equipment or service because we didn't patronize them.



I would highly recommend taking pictures of whatever you rent from WOA when it arrives, and when you return it. Initially, the owner, Jason, called to tell me that one of the boards was cracked and given that he had seen a trampoline raft in our lake when he dropped off the boards, and because of that, he knew that one of us had jumped on the board from the raft. That did not happen. He also indicated that there was significant chipping and other damage to both boards. Long story shorter, he then told us that we could buy each board for full retail less one day's rental. That "price" was more than the boards are currently selling for (delivered) online. We do not believe we caused any significant damage or marking to the boards. Anything that was there was the result of normal usage. When my husband and brother went to the store to discuss his allegations, he completely backed off the jumping off the trampoline story, because there was no crack in the board.



He also indicated that he wanted to charge us a surcharge for removing a few weeds from one of the leashes. When told that we weren't aware that was required or we would've done it, his response was: "it would take me hours to tell you everything you need to do and we don't have time for that". Well, if you don't have time to tell me, I'm not sure how I'm supposed to know. If you rent from WOA, make sure you understand everything that needs to be done, and if you have any questions at all, ask. They are extremely expensive and given that they have all your credit card information, you're at their mercy. We were not at home when the boards were picked up so we have no way of knowing whether the boards were damaged by the folks picking up the boards.



We ended up agreeing to pay extra for damage to the boards that we do not believe we caused. So all told, nearly $1,200 to rent two paddleboards for a week. When the credit card bill came through, they had charged more than the agreed upon amount. They are not honest nor reputable. I believe that when they first dropped off the boards, they scoped out our home, the boats, the water toys, and figured we were an easy mark. As I said, since they have your credit card information, they can charge whatever they want as evidenced by what they actually did.

Great place great service & a fun shop
A must see!!