Accepted Insurance

  • Aetna
  • Assurant Health
  • Blue Cross Blue Shield (BCBS)
  • Blue Cross Blue Shield (BCBS) of Illinois
  • Choice Care Network
  • Cigna
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Specialties

Primary: Surgeon

Sub-Specialty: General

Additional Specialties: Surgery

More Info

Extra Phones

Fax: (517) 332-0963

Services/Products
Osteopathy (D.O.) Surgery
Payment method
insurance
AKA

Hagan David E MD

Dr. David E Hagan, MD

Categories
Other Information

Specialties: Surgery

Reviews

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DA
David A.

01/22/2014

Overall

Dr Felpausch and Dr McKenna gave me some minor surgery.

I had just gotten out of the Army, so I was still covered by the military insurance (Tricare) and the insurance was supposed to cover the entire bill. However, they sent me a bill in the mail for $275.00.

I called them and explained that I was using Tricare and I just got out of the Army. They are supposed to pay the entire bill with no co-pay from me.

I am also 30% disabled from Military injuries. So I went through the VA, but they couldn't do the surgery at any VA hospital in the area, so they had to send me out to this place. The VA said Tricare would cover the whole bill.

When I got the bill, I called the company and complained. But they insisted I had to pay a little bit of the bill.

To make the rest of a long story short: I reluctantly sent them a check.

Then I moved to Florida. So I couldn't go into the office and talk to them.

I had to close my bank account in Michigan before I moved, so I thought that might be the reason why they didn't get my money. However, they should have received my payment in the mail at least a week before I closed the account. They got my check, if they chose not to cash it, that's their problem, not mine!

I called the bank and they said they didn't have records of having paid that check.

The Doctor said he never got the check. So after doing some more research, I sent them another check from a different bank. This time, I sent the check Certified Mail, so they couldn't deny that they got my payment.

I got the receipt from certified mail back, SIGNED BY THE DOCTOR'S SECRETARY! But, they still sent me a letter saying I didn't pay the bill!

I contacted my bank and they said the check had been cashed by the Doctor's office!

I called the office and tried to be nice and not lose my temper. But they still said they didn't get my payment!

I reported this place to the Attorney General's office and I won!

If you need to have surgery, do yourself a favor and find a better, more ethical Doctor! Because these Doctors: Dr McKenna and Dr Felpausch are dishonest thieves and scam artists! They will try to take advantage of you to!

Details

Phone: (517) 332-0200

Address: 1675 Watertower Pl Ste 100, East Lansing, MI 48823

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