Bodacious Hair & Body

I went to Bodacious to get my hair dyed ombre blue and left with blue & green hair that was severely damaged with chunks breaking off. The stylist, Anthony, used 40 volume to lift my natural brown & twisted the ends together, then left for about 15-20min to go in the break room on his phone (he friended me on FB while back there). My back started feeling very hot after about 20min, so I asked the owner, who was standing nearby, if something was wrong & she said "oh you're done...Anthony!" He came back and started to separate the hair he twisted together and it was steaming, so hot that it burned his fingers! Pieces started breaking off and he put me under the dryer, which only made my hair feel very crunchy. They tried to tell me that I must have minerals in my hair, but my hair had no product on it or dye, it was virgin hair. He brushed it so hard that a lot of hair broke off and he said he would fix it. He gave me a conditioning treatment, which seemed to help. He also applied a lot of product that made it seem to be fixed, so I paid. They did try to charge me for the treatment he did to fix the damage, but I refused to pay for that portion. I wasn't happy with the green that he decided to put in against my wishes, but at least my hair looked like he fixed the damage.



After washing a day or two later, I realized how awful it was. A lot more hair broke off and I couldn't even get a brush through it, still can't. I called the salon and spoke with the owner, Val, several times, but she refused to refund me. She did offer me weekly conditioning treatments and a recolor, but I do not have time to drive to Easton every week. I'm very disappointed with the whole experience and as nice as Val is, she should have refunded my money. Anthony is very talented from what I've seen, but he messed up. He left me for 15-20min while on Facebook and decided green would look better than what I asked for. He is also extremely rough with hair, which I don't think is necessary, especially when you're dealing with fragile, damaged hair. I would recommend avoiding Bodacious at all costs.