Evans Nails

I started going to Evans Nails at Kroger shopping center approximately 5 months ago in preparation for a wedding I was attending. My first visit I arrived about 2 hours before they were due to close, along with a friend who was also attending the wedding. We both had a complete mani with gel nails and gel nail polish, an upgraded pedicure including gel nail polish, the top of the line false eyelashes and my eyebrows dyed and waxed. Because I was in a time-pressed situation, I let what I felt was misleading pricing and service explanations go unchallenged. For example, I expected my eyelashes to be dyed, not gluing one false lash at a time. I didn't question this service as I was so pressed for time, and also partially blamed myself, because I really couldn't understand the heavily accented/broken English that they spoke. Also. they dyed my eyebrows, too dark of a brown I should add, when all I wanted was a waxing. When my friend and I insisted my eyebrows were too dark, they said in a few hours to a day they would lighten up to match my very light blond hair color (that never happened). They charged me $75 for the placement of eyelashes that were ridiculously long and my eyes would stick together whenever I blinked. They also only put lashes on top not on the bottom which looked very unfinished (it was a few minutes past their closing time). When I questioned them about my lashes they said it would be another $75 to do the bottoms and I'd have to come back the next day, remember I only wanted my eyelashes dyed. When I asked the girl to dye them she said yes no problem they do that, so I felt confident she knew what I wanted.During this whole time I had 3 different people working on me so when my bill ended up being $195 (I nearly fell over) stupid me felt obligated to tip 20% to each person who worked on me. I foolishly went back every two weeks to have my gel nails filled in and repolished along with a pedicure. All in all I went back 5 times. The lat time I went it was 30 mins. before closing and once again I had 3 people work on me. One gave me a pedicure, one filed off my gel nail polish and the 3rd person was to fill in the gel and re-polish my nails. After they filed off my polish and smoothed down my nail growth the woman put a clear coat on my nails, then began polishing. I realized she never filled in my nails with the gel. When I brought this to their attention, they denied it. Even when I asked them to pull the video to show them she never filled my nails in. They hemmed & hawed and delayed my going until another man showed up, looked at my nails and said pay up they were done. At this point I had one hand half-polished, the other hand the girl poorly removed the polish with a regular nail polish remover, it was supposed to be gel polish which they charge $10 extra for, obviously they lied about it being gel polish as it takes filing gel polish off to remove it. I finally called the cops, but with 4 employees lying about everything the cop told me to pay, never come back and report them to the BETTER BUSINESS BUREAU. I AM STRONGLY, PASSIONATELY WARNING ANYONE WHO FREQUENTS THIS POOR EXCUSE FOR A BUSINESS TO STOP GOING THERE. WHEN I WENT TO ANOTHER PLACE TO HAVE MY NAILS DONE THE NEXT DAY THEY CONFIRMED MY NAILS WERE NEVER FILLED IN WITH GEL AND THE NAIL POLISH WAS NOT GEL. I can go on & on at all of the services they provided that day were so horribly bad that this review, which is already too long, would never end.

OMG went there to get my eyelashes done and it looked like my 3 year old had dine them. I can't believe that was supposed to be professional work. There were clumps of glue all over my eyes and the )she's looked like tarantula legs. Horrible. Eyebrows were thin and hacked !!! Waste of time and money...and lashes !

Don't bother. The salon was nice enough but the service left much to be desired. I went in for a pedicure which was so-so and ended up getting solar nails, also. I was excited as I had never had artificial nails before. They looked awful and began pulling away from my nail bed in less than a week. After less than two weeks I took them off. What a waste of good money!