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BBB Rating
A+
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master card, visa
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Reviews

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Greg N.

07/06/2018

Overall
Expertise
Promptness
Service

Fast, accurate and helpful! I had a lightning strike take out all of my computers and they worked with me to try to recover anything and did the little things to help me work with the insurance company

I’m a certified tech and normally do all my own work, but I wouldn’t hesitate to use Cape Fear if I need work done. Fair pricing, as well. I would probably have them do much of my build/repair in the future unless I was doing it for fun.

JW
Jim W.

01/30/2016

Overall

Fast and reliable service. Diagnosed the problem within 24 hours with quote. So far am very pleased with computer.

mwalker1620

01/02/2010

Overall
Best in town

I went to the Geek Squad first, big mistake. My laptop would not charge without holding the plug just right. Geek squad said it would cost $250 to fix and would take up to 6 weeks..are you kidding? 6 weeks without my laptop? that was not an option. I called around to some other Fayetteville computer repair stores to check prices and to find out how long it would take for repairs. I explained that this was my work computer and could not be without it for long. Nobody seemed to care. That was until i called Cape Fear Computers. They promised me that if the broken charger plug hadn't caused any major damage to the motherboard (which he said was possible when the plug shorts out), that they could have it fixed in 2 to 3 days tops. They went above and beyond by going to the back room and coming back with a dis-assembled laptop. He used it to show me what part was actually broken on my laptop and explained how it could have happened, and what it takes to repair it. He then gave me pointers on how to protect it so this wouldn't happen again. I haven't seen this type of service in a long long time. The very next day he called to tell me my computer was ready and that it would cost me $100, the same price he quoted me the day before. WOW! That's $50-$150 cheaper than every other place i called, and it only took 1 day! This wasn'ta fluke either. I was getting fed up with windows vista and returned to get windows 7 installed on my laptop. I dropped it off at 10:00 in the morning and had it back by 4:00 that same day! I've since referred 4 people to them and they all called me to thank me and tell me how happy they were with the service and price. Thanks a lot Cape Fear Computers and keep up the excellent work. I know there's a lot of competition in the area, but with service like yours, you'll be on top in no time! You are already number 1 in my book!! Mike W

Details

Phone: (910) 864-6393

Address: 4762 Yadkin Rd, Fayetteville, NC 28303

Website: http://www.capefearcomputer.com

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