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General Info
Pape Machinery, located in Tacoma, Wash., is one of the largest construction and forestry equipment suppliers in the West. The company supplies John Deere equipment and is an authorized dealer for several companies, such as Hitachi, Tigercat, Air Burners, Breaker Technology, Trail King, Dynapac and Morbark. The company has an extensive inventory of spare parts and a team of technicians to service clients. It also offers sentry service, line boring, heavy haul, and thumb and hydraulics services. The company has seven locations in Washington, including Tacoma, Kent, Kelso, Mount Vernon, Montesano, Yakima and Wenatchee. Additionally, it has locations in Fowler, French Camp, Newark, Gilroy, Rohnert Park, Sacramento and Redding, Calif.; Sparks, Nev.; and Portland, Tangent, Medford, Bend and Klamath Falls, Ore. Pape Machinery has its headquarters in Eugene, Ore.
Email
Extra Phones

Fax: (253) 922-3562

TollFree: (800) 522-2218

Phone: (253) 838-1377

Neighborhood
Fife
Categories

Reviews

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PL
Pavel L.
Edited: 03/20/2021
Overall

I pulled out a final drive from the excavator to replace a seal. I stripped it all apart, except the hydraulic motor. All I had left was to press the bearing out, put a new seal, and press it back in. When I got to "Pape machinery"in Fife they told me it's going to cost me one hour of labor, which is fine. So, I left the final drive in the shop. The next day Ryan from "Pape machinery"called, and told me it's going to cost five hours of labor because they had to take the hydraulic motor apart, I said OK. Then, when I picked up that part I put it back on a excavator and I saw that it's leaking hydraulic fluid from the seal. "Pape machinery"in Fife told me they do not have that seal and they cannot fix it. So I took the final drive to "Hydraulic installation & repair" in Pacific and they told me that the hydraulic motor had never been touched, all bolts still have the original paint so I went back to Pape in Fife and after I told them that the hydraulic motor has never been touched, they changed their story and said that their mechanic had to make some kind of tools to press the final drive bearing out. That is a lie, even if it not a lie, they kept the tool. So, I paid for the tool, plus labor. It's a good business for them, I guess. 
So, long story short, "Pape machinery" in Fife charged me 5 hours to replaces one seal.
"Hydraulic installation & repair"
Disassembled hydraulic motor and final drive, replaced all the seals, tested, with warranty for 4 hours of labor.

Details

Phone: (253) 922-8718

Address: 3607 20th St E, Fife, WA 98424

Website: http://construction.papemachinery.com

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