Blue Ravine Animal Hospital

The staff at Blue Ravine Animal Hospital are kind and caring. The facility is clean and relaxing. The vets there are excellent and very professional.

Took my ailing cat here. After extending her stay of a week, told me she was too ill and we put her down. She was very ill but they gave us that bit of hope because apparently they weren't 100% sure. Ok, I understood that. Heartbroken as I was. Then same exact thing happened with our dog! The exact same treatment modality.! Same exact diagnosis, prognosis and final treatment. This occurred within 6 mos. of each other. Very heartbreaking and costly. They were completely different illnesses, btw. But guess what, a friend of mine took her cat there and got the exact same song and dance. She decided to do what we should have, she took her cat home and nursed it back to health. She is a nurse by profession. Our situation was different, were dealing with the loss of a family member so we weren't in good shape to make clear decisions and relied on our vet. It was a mistake I'll always regret, whether it was the best or not.

I was very disappointed in our experience at Blue Ravine for a second time. Although the front desk staff was great, the Dr. we saw was less than desirable.



Our dogs "check-up" by the Dr. lasted about 3 minutes, all it included was him listening to her heart, a quick look at her teeth and making me feel stupid because a "hot spot" on my dogs leg become so infected that it was going to scar and she would never grow hair in that area again. I've seen this type of wound before, definitely have training and have seen infected wounds before, this was nothing close to infected.



When I questioned both the Dr. and tech about the need for an antibiotic to be prescribed for a what is a "hot spot" on my dogs leg, I was told I had to get the antibiotic. Rather than seeing if a steroid shot, or even steroid cream and cone would be sufficient to heal the area, now, I have a $60 antibiotic that will get thrown away because it won't get used. (I tried that method and my dog's leg is healing very well). Wish I would have been a little more persistent. We were also charge almost $60 for shaving and cleaning an area that was about the size of a half dollar, really! Total bill was $200 for an appointment that lasted 10 minutes, included a sub-par check-up, wound cleaning, and prescription that my dog didn't require.



I gave them the benefit of a doubt because everyone has their moments, but for the second time I was talked down too and made to feel as though I am a horrible pet owner. I guess paying for the big beautiful facility out weighs good customer service and the animals best interests.