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        Whatever You Drive, Drive A Firestone

        General Info
        Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations for car repair, tire replacement, brake services, auto tune ups, radiator repair, car batteries and more. We've been providing the right solutions since 1926, one customer at a time. Our teams of professionals understand cars and they understand the people who drive them. We use advanced technology and offer quality products from brands you trust - all of which add up to a total car care experience.
        Email
        Extra Phones

        Fax: (337) 537-1921

        Call Us: (800) 997-9115

        TollFree: (800) 997-9115

        Services/Products
        Tires, Batteries, Brakes, Oil Change, Alignment, A/C Service, Air Filters, Alternators, Auto Heating & Cooling Services, Brake Pads, Brake Services, Bridgestone Tires, Car Auto Batteries, Car Auto Inspections, Car Auto Maintenance, Car Auto Wiring, Climate Controls, Cooling System Parts, Disc Brakes, Engine Repair, Engine Services, Engine Tune-Up, Firestone Tires, Ignitions, Minor Repairs, Radiator Service, Radiators Repair Services, Rotors, Spark Plugs, Starters & Ignitions, Starting & Charging Services, Steering & Suspension Services, Tire Repair Services, Tires Service, Transmission Service, Tune-Ups, Vehicle Inspection, Vehicle Maintenance, Wheels, and All Other Auto Services. Call or visit us today!
        Brands
        Firestone, Firestone Complete Auto Care, Firestone Fleet Care, Bridgestone, Tires Plus, Hibdon Tires Plus, Wheel Works
        Payment method
        master card, visa, amex, discover
        Other Link

        https://local.firestonecompleteautocare.com/louisiana/fort-polk/2275-louisiana-ave/

        Social Links
        Categories
        Brake Repair, Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automobile Diagnostic Service, Automobile Parts & Supplies, Automotive Tune Up Service, Mufflers & Exhaust Systems, Tire Dealers, Wheel Alignment-Frame & Axle Servicing-Automotive
        Other Information

        Emergency Service: No

        Express Maintenance: Yes

        Fleet Services: No

        Free Estimates: Yes

        Parts Available: No

        Rental Cars Available: No

        Road Side Assistance: No

        Shuttle Service: No

        Towing: No

        Wi-Fi: No

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        Coupons & Deals (2)

        Reviews

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        krenee2012

        10/27/2012

        Overall
        I took my car in for an oil le...

        I took my car in for an oil leak and to repair my windshield washer nozzles on a Saturday. After waiting approximately 45 minutes, I was told that there was no leak. I was invited into the shop by the man working in the front area. I spoke with the technician that was working on my car and showed him where the oil was leaking from. Turns out there was a leak and I needed a gasket replaced. The parts needed to be ordered from the dealer and I was told it would take only a couple days to come in and they would call me when they did. I called daily for the next 4 days. On the 4th day, I was told that they were still not in. I was then transferred, twice, before I was told that they had arrived earlier that day. Today, Saturday, just 2 days after the repair, I decide to use the windshield washers. There was a very weak spray. Surprised, I thought it was possibly low on fluid. I opened the hood to fill the reservoir and my nozzle falls off!! Under the hood, I see the liner drenched and torn. It must have been too time-consuming or difficult to remove the liner to access the nozzles. I immediately call the Firestone shop and am told to come in Monday morning. I express to the employee that I would feel better if it got looked at today. I drive over and am told that their best employee serviced my car that day. If that is the product of their best employee, I am shocked that they are still in business on Fort Polk. I was assured that they would get to the bottom of this, that the parts would be ordered and my car would be repaired. Expecting Firestone employees to be proficient in their jobs is apparently too much to ask.

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        Details

        Phone: (337) 509-0097

        Address: 2275 Louisiana Ave Bldg 3310, Fort Johnson, LA 71459

        Website: https://local.firestonecompleteautocare.com/louisiana/fort-polk/2275-louisiana-ave/