Kunnect

More Info

Hosted Call Center in the Cloud

General Info

With its advanced network, deep IP expertise, wealth of next wave services, and leading broadband and voice capabilities, Kunnect is the right company to help your enterprise employ technology to strategic advantage. Your enterprise demands Hosted Call Center SIP connectivity, security, and reliability. Kunnect provides it all with the simplicity and the quality of service you need to transform the way you compete, today and tomorrow. Kunnect lives at the forefront of innovation. That's why we're investing heavily in our enterprise capabilities, making the network improvements needed to support next generation, IP-based services like VoIP. Of course, we are constantly striving for groundbreaking technology. Kunnect, an industry leader, is providing convergence-enabling technologies and hosted services to accelerate your transition to IP. Based out of Fort Lauderdale, Florida, Kunnect has representation throughout North America, Europe and Asia. Where ever you are, Kunnect can get you connected!

Email

Email Business

Extra Phones

TollFree: (877) 586-6328

Services/Products

The Kunnect solution delivers the features and benefits of expensive premise-based systems, but without the hidden costs. Call centers around the world rely on Kunnect to deliver true call center software in the cloud , allowing for flexible expansion, ease of use and carrier grade reliability. Combined with its inbound and blended call center software, Kunnect offers a carrier class hosted outbound predictive dialer suite for only $125/month per agent for unlimited calling to USA/Canada. Its intuitive pacing algorithm, and virtually unlimited carrier line capacity, come together to provide an FTC compliant drop ratio dialer with wait times of less than 30 seconds. Kunnect offers set it and forget it features which allow call center managers to effectively control their Automatic Call Distribution (ACD) and Interactive Voice Response (IVR) systems. As our solution is hosted in the cloud, you need not burden yourself with line capacity and T-1s. Kunnects simple to use Customer Relationship Management (CRM) scripting tool may be augmented by linking your web-based CRM to Kunnect screen pops. This level of integration has been easily achieved with Software As A Service (SaaS) companies like Frontrange, Microsoft CRM, SAP, and Salesforce. Most companies are hesitant to share the cost of call center software on their websites. Theyd rather you fill out a contact form, talk to a member of the sales team and view a live demo before the cost is revealed. In many ways, thats understandable. Pricing is based on a number of different factors, including the quality of the product and its features. At Kunnect, our philosophy is different. We believe in being upfront about pricing. Our hosted call center software costs $125 per agent per month with a deposit of $125 per agent. The price is all-inclusive without hidden fees. In addition to our customer service, we think that straightforward pricing is one of our best selling points. On the low end of the spectrum, youre almost certainly dealing with hidden fees. Some companies try to entice business customers with a low per-agent price that doesnt include telecom. The telecom may be billed by the minute, which makes it difficult to predict what your actual monthly cost will be. Often, the customer ends up paying more when telecom is billed by the minute, which makes it difficult to predict what your actual monthly cost will be. Often, the customer ends up paying more when telecom is billed by the minute. Lets say your agents are on the phone an average of 8,000 minutes a month, which is fairly standard. If the per-minute rate is just 1 cent the low end of the spectrum thats an extra $80 per month. Add that to the per-agent price, and now your $50 monthly service costs $130.

Brands

Kunnect

Payment method

debit, check, paypal, all major credit cards

Amenities

Hosted Call Center SoftwareInbound Call Center Predictive Dialing SoftwareSaaS CRM Integration

Languages

English, French, Italian, Spanish

Other Link

Hosted Call Center Software - Predictive Dialer

Categories

Telecommunications Services, Call Centers, Computer Software & Services, Telecommunications Consultants

Reviews

Details

Phone: (877) 586-6328

Address: 5769 N Andrews Way, Fort Lauderdale, FL 33309

Website: Hosted Call Center Software - Predictive Dialer