Flock's Air Conditioning

I made the mistake of contacting the original installer of my AC unit when it went out on a Saturday afternoon. The after-hours answering service blew me off and then this was compounded by them saying they'd never done the work, how much they would charge to do it, and how my 3 year old system wasn't covered by warranty when I called during the week.
My mistake was not calling Flock's first. Within 48 hours of contacting Flock's, they had received my warrantable parts, had them installed, and the labour rate was not even a third of what the initial installer wanted to charge!
Fair, honest, and professional. Flock's will be the only place I call for any further AC work.