Haus Of Trikes & Bikes

Lady that works front desk is rude.

I purchased my Indian Road Master from them and couldnt be happier! the service that i had gotten couldn't be beat. They went above and beyond to make sure that i felt at home and that my bike was fully serviced and tuned up all while i was doing my paper work. This store knows how to treat their customers and have told all my friends. Congrats on the new store and best of luck. Thank you all once again.

Great people, Great selection. Checked this place out and couldn't believe the selection! If you are looking for a trike and want some knowledge before buying, i highly recommend talking to this shop. I've yet to find a better shop

First off I want to say that I live in North Carolina, No where near Fort Myers, FL and I do not personally know Manfred himself. I bought a 2011 K9 250 Big Dog from, "Haus of Trikes and Bikes" on the internet and had the Bike shipped to my house, so I did not know if the Bike had any issues at all. When I received the Bike the first thing i noticed was that the battery was dead, so I tried charging it up so see if it would work. Unfortunately the battery did not take a charge as I was thinking it would have. With this being said, I had to go out and buy a Brand New Battery. After I received the battery I took the Bike for a test drive. Come to find out I had no back breaks and the rotor was completely ate up, plus my break lights were not working as they should and a few other issues that had to be fixed as well. When I called up Manfred and explained everything to him, he was more than man enough to send me a check to cover most of my expenses for fixing the Bike. This is why I am giving him a 5 star rating because one thing Florida does not have a state inspection like North Carolina and he did not have to help me with the Lighting issues on the Bike. As for the dealership being out of state and resolving these issues was awesome because even in-state dealerships would have probably told me to go to Hell. I just want to thank Manfred and his Team for everything they have done for me to getting my Bike to where I can get it legally inspected in North Carolina. Thank You Manfred and Everyone who was involved in Helping Me accomplish getting everything right for the RIDE AHEAD.
Michael D. Moniz Sr.

Great customer service. Very knowledgeable staff as well! Only place I'll take a bike too for sure.

When ever I need service I trust this shop, they make sure my motorcycle is road worthy and give me a heads up on what will need to be done later down the road to keep it running smooth! 5����
Ps don't want to be slammed with a large quote then do your basic maintenance schedules!

HORRIBLE!!! FRANKIE IS HORRIBLE!!! HORRIBLE TO DEAL WITH!!!!! DO YOURSELF A FAVOR, AND GO SOMEWHERE ELSE!!!!!!!!!!!!!!!!!!

Where do I begin...... I took my bike into this shop to have my compensator replaced on my flhtcu. Upon pulling off the primary, the mechanic found it had come loose and broken other parts as well. I went into the shop and talked with the very knowledgeable mechanic. I decided on my parts list and then in comes Frankie ( the service guy). We tell Frankie everything we will need to fix my bike. I state to Frankie " I want a screaming eagle compensator in my bike. No other one will do. This is the one it has to be!" He stated that he understood.

Apparently, Frankie orders parts " from a buddy in Wisconsin"... This guy must ask UPS to take as long as possible because parts take a good few weeks to come in. They finally come in and my bike gets fixed. At no time while waiting on the parts was I contacted by Frankie. No updates. Nothing. The only time I had contact with them was when I initiated it and called them to check on my bike.

Finally, I get my bike back, ride it about 1500 miles, and the compensator is going bad again. I contact the shop and tell them. Turns out, even though I stated I wanted a screaming eagle compensator put in, Frankie thought a BDL should be put in and thats what he had put in. They stated that they will warranty the work. I stated I would have no problem paying the difference in part price. Good ole Frankie calls up his "buddy" in Wisconsin and orders the part. It takes a week and a half to show up. They finally get my bike finished and call me to let me know that it is done.

The quote Frankie gave me for the warranty work (which was supposed to be just the difference in part cost) was "about $180". Which I thought was a bit steep, but, I said OK, get it done, because I wanted my bike back. Now that it is done he told me I owe $320..... Awesome

This shop has potential because they do have very knowledgeable mechanics. But, as good as their mechanics are, they are overshadowed by the incompetence of Frankie (the service guy). He has very poor customer service and can't ever give you a date when your bike will actually be done.

The best thing that this shop could do is to give Frankie and mop and a bucket and let him clean the store. He should in no way, shape, or form be involved with customers.



Hope this helps, Dan

Would not recommend this place to anyone poor relations between customers and service personal promise you a date to when your bike will be done and two weeks later still waiting

Stay away from these thieves - bad news one says something and the other lies too. These are criminals that should be in jail.