Outdoor Power Depot

(4)
CLOSED NOW
Today: 8:00 am - 5:30 pm
Tomorrow: 8:00 am - 5:30 pm
Years in Business icon
40 Years
in Business
BBB Rating icon
Accredited
Business
(540) 374-1500Call
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Map & DirectionsDirections57 Cool Spring RdFredericksburg, VA 22405Write a ReviewWrite Review

More Info

Email
BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Extra Phones

Phone: (540) 899-0010

Services/Products
Parts Sales
Brands
Bobcat, Briggs & Stratton, Husqvarna, Tanaka
Payment method
discover, master card, visa
Categories

Reviews

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WB
Wes B.

08/04/2016

Overall
Professionalism

Please don't come here. I'm amazed this place is in business. Here's the story: I brought in my Honda mower for yearly service on June 1st. I waited for a phone call that my mower was fixed. Instead I kept waiting and eventually called. I was told they were calling in warranty service and would have it fixed soon. I'd call weekly and be told it would be fixed that week. Except it wasn't. I called them up today and it still was not fixed, I was told it would be fixed soon. I was given two options: keep waiting or pick it up today with a refund, and I opted to pick it up and be done. When I got there, I was still frustrated and angry, but so were the shop keepers. They told me they were done with me, that they had done me a favor. They also told me they could have fixed it two weeks ago if I had paid. No one gave me that option! I got my mower and put it in my car, but I didn't leave before being threatened that if I ever came back he'd call the cops on me.

LG
Laura G.

10/08/2015

Overall

Wonderful service and wonderful workmanship. Great place to go. Especially to keep the money in your town and not to big chains.

luvtools30

09/03/2011

Overall
their parts are way overpriced...

their parts are way overpriced. They are rude. I don't know how they stay in business wanted a mower part their price was 55.00. 28.00 at Dickenson Equip

MC
Martin C.

07/15/2008

Overall
poor management

Beware of these people.

I was sent there by huskvarna to have a leaf blower repaired under warranty. The heavyset lady at the counter told me to check back in a week. When I did as she suggested, A cross eyed man claiming to be the owner threw the repair order at me and told me to take the blower somewhere else.

So I did!

I don't know what the problem was for him to fly off in a rant. I had my young son with me too. I can only conclude they are a bit touched in the head. Don't go there.....

Details

Phone: (540) 374-1500

Address: 57 Cool Spring Rd, Fredericksburg, VA 22405

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