More Info

BBB Rating
A+
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Brands
Fed Ex
Payment method
check, discover, all major credit cards, amex
Neighborhood
Hoover
Categories
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

Reviews

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AT
Angela T.

07/20/2024

Overall
Professionalism
Promptness

I've been faithful to Sam's for a few years now because their customer service is outstanding!! Not sure of his name, red haired gentleman custom made me a box as he knows I'm on very limited funds to mail this box to my mother. I had a problem with my gift card a fraud charge on it and he couldn't charge my PKG, I was irked but he wasn't! In fact he went as far as telling me he'd be happy to hold it for me so I could have time to figure out my next move today. He even stayed after closing time. He was so friendly and professional that as annoyed as I was about the card, I still left there smiling. That is above and beyond any business I've ever dealt with. I'm going back today and Mr. Customer Service Extraordinare better be there!
Angela

YG
Yesenia G.

07/10/2015

Overall

I have coming here for over a month and I LOVE it. Employees are always friendly to me and make me feel welcome. Just today, I had over 8 packages to drop off and less than a minute I kid you not, an employee (elderly man, don't know hi name) walked out of the back door and offered to assist me with my packages. Talk about 100% customer service. Very friendly as always. In addition, they never fail to tell me "Have a great day." In my opinion, they have better customer service than USPS, FedEx, and UPS. I definitely recommend this place to everyone. (:

GC
Gary C.

03/20/2015

Overall

Since new management in 2012 Outstanding service for shipping, mailboxes, and notary service. Added bonus: bilingual!!

velsant

10/03/2013

Overall
open n closing hours?

Iv went twice at8 am, this place was not open and this was during the week,i waited once for 15 mins then left, on a Saturday i went at 12 and they were not open. If your in a hurry don't go to this place, you may be wasting your time to see them closed. I think they just open n close when they feel like it. I only kept going there cause i live about 2 mins away.

Details

Phone: (559) 222-2060

Address: 4974 N Fresno St, Fresno, CA 93726

Website: http://samsmailcall.com

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