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10/11/2016
***BED BUG ALERT***
Worst hotel I've ever been. My husband and I were eating Chipotle on the round coffee table in the room. And my husband took off the cover of one of the pillows to stabilize the wobbly table. Guess what? BED BUG. A live bed bug fell off from the pillow cover. We put it in a plastic cup and we called the manager. He treated us as if we travel from hotel to hotel to look for deficits and threaten the managers/owners for money. My husband and I are both health care professionals and we don't have time for that. Both of us couldn't believe how we were being treated... We ended up finding 2 more bed bugs in the room. We also realized that the room is very dusty and old. The manager never apologized and asked us to sign this form that we will not make a big deal out of it for 50 dollars cash. We refused because we wanted to report it to the Department of Health. This happened about 2-3 weeks ago and I've been so busy to do that. But I'm finally off today so I will proceed to do it. Pay extra 20 bucks and go to a better hotel. Hope this review helps.
Details
Phone: (559) 224-4200
Address: 4961 N Cedar Ave, Fresno, CA 93726
More Info
- General Info
- Property Location When you stay at University Square Hotel in Fresno, you'll be in the business district and convenient to Bulldog Stadium and California State University Fresno. This hotel is within close proximity of Save Mart Center.Rooms Make yourself at home in one of the 190 air-conditioned rooms featuring refrigerators and LCD televisions. Your room comes with a pillowtop bed. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.Amenities Be sure to enjoy recreational amenities, including an outdoor pool, a spa tub, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access, wedding services, and a television in a common area. Getting to nearby attractions is a breeze with the area shuttle (surcharge).Dining A complimentary buffet breakfast is served daily.Business, Other Amenities Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Fresno? This hotel has facilities measuring 7,800 square feet (1 square meters), including meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
- Email Business
- BBB Rating
- Payment method
- diners club, master card, visa, amex, discover, all major credit cards
- Location
- When you stay at University Square Hotel in Fresno, you'll be in the business district and convenient to Bulldog Stadium and California State University Fresno. This hotel is within close proximity of Save Mart Center.
- Neighborhood
- Hoover
- Categories
- Other Information
Parking: Free
Wheelchair Accessible: Yes
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