More Info

Extra Phones

Fax: (972) 272-7283

Phone: (972) 272-7283

Payment method
amex, discover, mastercard, visa, all major credit cards
AKA

All Appliances And Parts

Categories

Reviews

Hi there!
Rate this business!
What do you rate this business?First-classBetter than mostAbout what I expectedNot the worst...Disappointing
Click to Rate
JB
Jason B.

03/05/2016

Overall

our resturant freezer stoped working and we had thousand dollars worth of food about to spoil ! So we called this store and scheduled a service call and their techs arrived quickly , since they had to order a special part they loaned us a freezer until the next morning when they arrived part in hand and finnished repairs in hours !!! thankyou Sara you are a life saver

BF
Billy F.

12/30/2015

Overall

Buyer beware. Do not use this place. The parts are used and not guaranteed. Customer service is very rude and each person gives you a different price for the part you need. This company has no business being in business. Will be filing a complaint . I have a hand written quote that they backed out on. I give them a 0/10. Pay the extra money to get a more quality item from a name brand company. The technician is very untrustworthy, Dont think you havent been warned. This was very frustrating.

KT
Kenya T.

12/29/2014

Overall
F BBB RATING & Poor Customer Service

Do NOT purchase parts from here if you need them in a timely manner. Ordered parts for our dryer Wednesday morning by phone & was told it would be here Friday. Received a call later that Wednesday and the part still hadn't been ordered. So concerned, my husband drove to the business to ensure the right part was being ordered. Because of the delay in ordering when I called Wednesday morning, we were now told the part wouldn't be here until Monday. Called Monday to find out if the part was in and the lady said let me check and call you back. After not hearing back, called again to inquire if the part had been received. After being placed on a lengthy hold, I was told they didn't have the part and I should call back tomorrow. Unhappy with that answer, I asked to speak to the manager. Instead of speaking with the manager or owner, I was hung up on. When I called back and asked to speak to the owner, he didn't want to hear my complaint. Instead, he told me he didn't want my business, order it the part from somewhere else and he'll refund my money. I work hard for my money and if I can't be treated with decency, I'm more than happy to spend my money elsewhere and spread the word that you should too. After speaking to the owner, I looked up this business on the better business Bureau and discovered they have an F business rating. After my experience, I understood why. I wished I would have checked before and not after, could have saved myself a lot of trouble.

Details

Phone: (972) 272-9972

Address: 2609 Forest Ln, Garland, TX 75042

Website: https://www.allappliancesandpartsgarland.com

People Also Viewed