Snipes Shoe Repair Service

My shoes were promised 5/11/2013. I could never catch anyone there and after several phone calls I finally picked them up and the toe has a gap between the upper and the sole. The old man said "Well they are glued!" he said he would fix them and they would be ready last Wednesday, I picked them up today a week after they were promised and they still aren't fixed. I told him to give me my ahoes back and I wouldnt be back!