Arrow Transmission Service

Probably the worst decision I ever made was to bring my transmission to Crown. One week after I got the car back it started acting up again and within days I couldn't even get it in gear. Then months later all the transmission fluid leaked out and I was told the seal is bad. I had talked to an employee and he told me that they don't even change the seal many times. They keep changing the name but have the same owner and same bad service I've seen it for years.

This company was great to deal with and always kept me informed. They did a great job explaining the problem and thorough in the repair. I was pleased with the courteous and friendly staff; they no doubt contributed to my great experience.

Absolutely worst repair shop I've ever dealt with. The owner/manager Mike Lies about anything and everything he possibly can to take your money. Nothing out of his mouth is the truth. Had my transmission break in my car, and desperately needed to have it fixed. I am very mechanically inclined but didn't have the time to do it myself and I'm positive that most of the parts that we agreed to replace on this transmission were not replaced. He would not return my old parts, refused to let me anywhere near my car while it was being worked on because they were breaking it in the meantime. was told it would take 2-3 days, but after receiving it I had no 4th gear and Mike tried to tell me it was my problem and there is no way it was his mistake. Prior to having my transmission serviced there, I my brakes were in tip top shape.Their mechanics bent my backing plate and tore my CV boots when installing and removing. My vehicle was jacked up improperly and damage was done to my rocker panels. Not to mention every square inch of my car was covered in oil and dirt and the car was returned with a completely empty tank of gas when it was full when I brought it in there. When promised my vehicle back or a rental to get to work, Mike suddenly disappeared and held my car for 4 more days AFTER payment without a rental car. Beware of this shop!

I agree with the last post. Reading the complaints about this shop's owner one finds obusive, even threntening comments if one had problems with the "repairs." Complaints include, work paid for and not performed, excesssive delays in repairs, repeated returns for work not properly performed, even new problems occuring within hours or days after the vehicle has left his shop. What good is a warrnaty if one's vehicle is in the shop for days or weeks waiting for a repair? And, is the warrnaty valid if the owner changes the compnay name? One star is generous.

Let's see, Crown transmission, before that Arrow, before that Dynamic and before that Aamco Dynamic. And the owner remains the same as does his "associate" Ray, Thought the owner uses Schwartzwald, Scheatzwald and Schwarts. And not as his ads read a member of the BBB. All these name changes. One must wonder why a business would change names that frequently. Understandable the Aamco was removed, the real Aamco sued him. One must click a star to post, Hopefully the one will be interpreted as a negative star.

Very fairly priced, excellent turnaround time for repairs. Crown Transmission Service in Glen Ellyn is my go to place!

This place is honestly ajoke. I cannot believe service could be this bad. The owner uses obsene language, admitted mechanics donthave"skills" for all jobs. Place changed names but same owner same mechanics same lies and problems. The dont honor waranties so why offer them? Always an excuse and is a compulsive liar. They will keep your car for weeks, not fix the problem, upcharge and take your money. Save the aggrivationand steer clear!! I wish i would've!!



I cant believe places like this stay open!

Oh my! Positive comments on Arrow , I mean "Crown" Transmission service? What a joke! Obviously effort at trying to turn your own ratings around! If this place put as much effort into their business as they do into writing reviews, they might be average at best. Take it from a real customer that was ripped off, don't believe the hype!

Arrow Transmission Services is fantastic! They truly know what they're doing! Their techs was able to repair my coil, spark plugs and battery the same day! They were courteous, and friendly. I will never go anywhere else for my Camry! Thanks to the whole team at Arrow Transmission Services! This place is honest and very straight forward about their prices.

I was referred to Arrow Transmission by another trusted mechanic. I was assured the he would treat me with fairness and honestly. My vehicle was not easy to diagnose but the staff were persistent. The service exceeded my expectations and the whole experience was a blessing. Thanks!!