More Info

General Info
At North Shore Honda, we dedicate ourselves to customer satisfaction. Our Long Island Honda dealership believes in a fair, easy, honest, and sincere car buying process. In fact, our motto is "Take care of your customers and business takes care of itself". Whether you are looking for the latest Honda CR-V, Honda Accord, Honda Pilot, Honda Civic or beyond, we are confident our Glen Head dealership will have the perfect car for you! With a range of trim levels and styles, our inventory reflects the best of the best on the market. We invite you to visit our dealership near Hicksville and Levittown to meet with our team of experts to find your next car or SUV!
Email
Brands
Honda
Payment method
financing available, amex
Neighborhood
Glen Head
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Reviews

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RK
Raj K.

10/14/2015

Overall

I went to this dealership as I saw a honda car at autotrader.com listed by them.

They insisted that I come in, if I wanted to negotiate or discuss the car. I went there with my wife and kids as I was ready to buy the car, as price seemed reasonable.



First the sales person told me that car was not available as he had sent the car for cleaning.

Secondly when I sat down with him to discuss the car, he tried to add multiple fees to jack up the price by $3700 upwards of what the car was listed at on autotrader. He told me autotrader is "bulls**t" and that I was naïve to trust those numbers and come in.



Then he brought in another person called Danny (Senior Manager) who argued that he buys cars directly from auctions and his purchase price on this car was high as he had to fix the car. He kept pressuring me with his high quote. I was about to walk out when they offered me the car for price listed on autotrader. As soon as I sat down again he told me I had to buy the car with an expensive installment plan from them. He knew that I was ready to pay cash for the car and did not need installment plans. He insisted I get his financing plan with several fees. When I said no, they started insulting my family and me.



I walked out and vowed never to return to this dealership when they do not have basic dignity for customer. They think their hard sales tactics can pressure customers into buying vehicles with high unnecessary fees.



They would not mind insulting you (even in front of kids) as a pressure tactic to sell you the car. Entire time spent there was very uncomfortable.

BEWARE !!

Details

Phone: (516) 676-2290

Address: 611 Glen Cove Rd, Glen Head, NY 11545

Website: http://automobiles.honda.com/tools/dealer-locator/results.aspx?cs=2&dealer=207892

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