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- Email Business
- Payment method
- visa, discover, mastercard, all major credit cards, amex, check
- Neighborhood
- Verdugo Viejo
- Amenities
- Pool, Spa, Sauna, Laundry, Short Term Lease, Gate, On-site Management, Fitness Center, on-Site Maintenance, Elevator
- AKA
Hampton Place
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Reviews
06/18/2012
Carefully examine and observe the Hampton Place building and its apartments before you sign the contract. The building was built long time ago and moving in and out is a NIGHTMARE. The moving truck cannot enter the parking lot (low clearance), there are many steps in each floor, and the three old and slow elevators is not available most of the time and mainly when you need them.
The management requires you to sign a 20 pages lease contract. Please give yourself enough time to review it before sign it, because it make tenants responsible for everything. For example, you receive a monthly water bill form a third party company, but in that bill all you see is the amount you have to pay and there is no breakdown or explanation of how they come up with that amount.
The other two expenses that you need to watch out for are the high electrical bill and the mandatory renters insurance you need to purchase. All appliances (stove, water heater) works with electricity and you receive a high electrical bill every two months. The renter insurance is also mandatory and all it does it protect the management not you.
Overall, the management doesn't care about tenants requests or need after they moved in and you are their last priorities. So, why live in Hampton Place when you can find a nicer, cheaper, and better place in the same area.
11/23/2011
So we finally moved out and it only took Bill Pritchard 5 months and multiple follow-ups to correct our water bill. First of all, I had to obtain his business card for his Contact Info from another employee because when i directly asked him for it - he refused to give it. The only time he actually started to do anything w/ all the late charges we had incurred because of multiple errors on Managements part was when I finally questioned him in writing about the status of our account. It took 2 weeks of putting up w/ his nasty attitude b4 things got resolved - but to the day we have yet to see the credit he claims we have. And to make it worse, as a form of retaliation he has come up w/ several BOGUS CHARGES to the unit that will not only keep us from getting our $600 deposit back, but will cause us to pay an additional $700 in ridiculous charges. The UNPROFESSIONAL-ISM of the Property Manager was APPALLING! And GOOD LUCK contacting corporate office! I sent several e-mails to several different contacts, and they all went unanswered!
07/11/2011
Hampton Place is HORRIBLE! Do not be fooled by the Management staff. They are only helpful until you sign the lease. Their elevators ALWAYS conveniently BREAK DOWN on Friday afternoons, and they NEVER get it FIXED til Monday or Tuesday. At the moment, all 3 elevators are BROKEN! ALL the TENANTS are forced to take the stairs! Even when numerous calls were made to management and Corporate office.... NOTHING WAS DONE! Bill & Dave in the Leasing office downstairs are USELESS! The washer & dryers are ALWAYS BROKEN and they always take FOREVER to get it fixed. If you want ANYTHING FIXED, you need to contact Repair people on your own. Doesn't that DEFEAT the purpose of having Dave & Bill there?!?! They always mess up our water bill; creating a huge mess w/ Late Fees and then take forever to resolve their own mess. When we first moved in, i thought this place was GREAT! 2 years later, and i'm ready to MOVE!!! No wonder people are CONSTANTLY MOVING OUT! They are fed up w/ the LACK OF QUALITY SERVICES promised to them when they moved in! Save yourself the time & hassle and find a BETTER PLACE to move into!
Details
Phone: (866) 600-7686
Address: 245 W Loraine St, Glendale, CA 91202
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